Squirrel Systems - Avis

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1,0
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Poor management and a cliquey type environment
Technical Support (Ancien employé) –  Burnaby, BC25 juin 2019
Pros: Great pay and benefits and easy as well as free parking. Great product that's been around for years and is growing. Great customers and calls are generally easy but tedious.

Cons: Sales and all management dont care about the end user at all. CEO tries but ibassume the yes meh arent telling him the whole story as he seems the type to try and fix it. Horrible management, lack of care from employees, way to focused on sales and drop everything to the agents answering calls. The entire staff act like a snobby clique. If you don't fit the clique they go out of their way to make you know it.
Points positifs
Pay is great benefits rock.
Points négatifs
Management, coworkers.
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4,0
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Work hard and play hard
Accounts Receivable Clerk (Employé actuel) –  Burnaby, BC22 février 2018
I've been really enjoying my time with Squirrel. Hard work is very much appreciated and rewarded with fun company-wide events at least once a month. We had Valentines chocolate-grams, a Christmas cookie-exchange, a summer picnic, and many more. Fitness is also very much encouraged, with the company enabling participation in events, such as the Sun Run and Tough Mudder, on the Squirrel Team. There is a Steve Nash Boot camp once a week and corporate memberships to Steve Nash and Oxygen yoga available. There are also fresh fruit delivered to the office twice a week and snacks available in the lunch room.
The management is very approachable and open. It feels like the company is constantly working on itself, improving company culture, setting and achieving goals and making it great place to work. The people are warm and friendly.
I wish that the starting vacation time was more than two weeks, but that's pretty typical and it increases the longer you work here.
Points positifs
Spud, Fitness, Great Team, Fun Workplace
Points négatifs
short vacation time
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4,0
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Picking up momentum...
Director (Employé actuel) –  Burnaby, BC21 février 2018
The company has changed a lot in the last few years and is an exciting place to work. I've been here 6 months and feel like things are really picking up-- new leadership, new products,lot of new hires, makes this a fun place to work.
Points positifs
office reno, great culture (tons of staff events), fresh fruit from SPUD everyday
Points négatifs
office reno (still in progress), a lot to do (you can get stretched thin), location (need to drive to lunches and coffee)
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5,0
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New Leadership, Great Future
Sales and Marketing (Employé actuel) –  Burnaby, BC6 février 2018
New presidents, a few new executives and a great culture make this a great place to work.

Salary/advancement is based on quality of work, which is great.

I love the flexibility, their focus on team bonding and their efforts to support staff on personal accomplishments such as tuition reimbursement, paid training, etc.
Points positifs
Culture, fun work events, team unity
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5,0
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Good company, expensive area to live
Technical Support Agent (Ancien employé) –  Burnaby, BC5 juin 2017
Squirrel is a good company to work with. Typical day is taking calls, and training customers, or dispatching technicians / troubleshooting.

People for the most part there are friendly. Management is personable.

You'll learn more about the restaraunt industry and some of the challenges technical or otherwise that they face.

You can advance but the timeline to get tier 3 pay while doing the work looks like around 3-5 years.
Points positifs
Learning opportunity, stable job, culture / environment is good.
Points négatifs
Pay isn't the best for living costs of the area.
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5,0
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Loved working there
QA Analyst (Ancien employé) –  Burnaby, BC25 janvier 2017
Great place to work at, amazing people to work with
Smart co-workers, progressive company, fair compensation, market leader, positive work environment
Points positifs
Nothing that i can think of.
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1,0
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Leadership crisis
Sales Representative (Employé actuel) –  Burnaby, B.C.3 septembre 2013
This is the worst company I have ever worked for in my life. They are falling apart, and I can not think of a single redeeming factor as to why anyone would choose to work for them other than a reasonable work / life balance.
Points positifs
Fresh fruit delivered once a week
Points négatifs
everything
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1,0
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Old solution design by Old school technologists
Products Specialists Team Lead (Ancien employé) –  Vancouver, BC24 mai 2012
This is (in my opinion) an excellent place to work for people who wants to learn how to deal with bullies in the workplace.

Product-wise: Solution design is considered 1 decade behind its competitors. Management are not pro-active but very good at attacking issues/problems. They talk vision - not walk. They talk about cloud but not about their own solution. They talk about mobile but only as consumer for mobile devices, again not about their own solution.

Operation-wise: Individualism rules in this company and politics is obvious from day 1 - it's part of their culture. Squirrel's QA process is narrow and they LOVE repeating tasks. Solution Center division is full of 'restaurant mentality' and they bring that to the workplace. You won't feel you are in a professional organization when you are in their work area. Their R&D is like 99.9% 'D' and 0.1% 'R'.
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