Avis des employés pour Sport Chek - Calgary, AB
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Calgary, AB59 avis
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The management and other employees were great to work with and made the job enjoyable. I would talk to customers and clean/ stock the store when not with customers. It could be stressful when busy as with any customer service job but we had great teamwork to relieve the stress.
I thoroughly enjoyed my job description, but couldn’t get over management. During the duration of my job there, I always felt like the “dumb one” that would get thrown into the situations that the managers wouldn’t dare put their favourite employees in (favouritism was a MASSIVE issue. Don’t expect to be the favour of by doing well. It’s unpredictable). They were only nice to me when they needed me to do something, although I was apparently one of the quickest fulfillment associates they’ve ever had. Managers are unprofessional and secretive, somewhat abrasive and expected the world from you even though there’s no way that they would return it. Corporate consistently had changing expectations which would throw all of us for a loop almost daily. On top of this, either I’d be scheduled almost every day of the week, or I’d get scheduled for one 4 hour shift over a two week span. I met some very great people there and I loved working in fulfillment, but I’d never go back to this company. Managers need to be more heavily interviewed and screened before being hired.Plus, they were very shady about COVID-19 outbreaks and frequently skipped over pandemic safety requirements such as monitoring capacity.
The days can either be fast or slow it really depends. You do learn a lot about safety and sports equipment and clothing and even supplements, which I found pretty interesting. The only bad thing I can say is that management was not pleasant at all.
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Overall the benefits surrounding the discount is the best part of the job. Management quality is dependant on location, some stores had great managers and some had terrible, like all department stores it an okay job but depends on location.
A typical day at work I would enjoy the busy days because it gave me something to do. When cash is slow the managers ask you to do the job of other departments which is sometimes okay but often too much to ask. Managers don't seem to know what they're doing, I felt as though I was training my general manager rather than her guiding me. They are over-staffed and under-scheduled. A part time job to these people is 4 hours every two weeks which is not fair for anyone. I ended up going on maternity leave early because they stopped scheduling me as soon as I began to feel like a burden. I never confronted my managers, but I felt judged and unwanted in this environment. I am looking for a different job now because this is ridiculous.
Shifts are between 5 and 8 hours a day, and have specific starting times. Management is flexible for those in school, sports or working elsewhere. schedules are done in 2 week intervals so you have time to swap shifts and know who's working. I've learned how to communicate better as a team, as well as personally with individual customers. The workplace is fairly laid back and staff are friendly and low key, however certain days are extremely busy and quite stressful. The hardest part is definitely dealing with customers who are fussy,rude, upset or would like further discounts. Many will tell you that you are terrible at your job or slander the company simply for not having their size or having a sale. The most enjoyable is definitely the colleagues as well as customers who are respectful and willing to have conversation.
The management does not care about you, your education, your life, your health, or your priorities. I was told I need to prioritize Sportchek over graduating high school, that I need a doctor’s note when I call in sick that I have to pay for out of pocket, and ridiculed for, as a minor, “running to my parents for anything I need.” I’ve had my previously- set (3 weeks ahead) availability completely ignored a few times as well.
Réponse officielle de Sport Chek9 octobre 2019
Sport Chek is committed to providing employees a safe and positive work environment across all of our stores in Canada. To ensure that we address any issues promptly, we provide a number of communication channels, including an anonymous ethics line, where employees can report any situation they believe falls short of our Business Code of Conduct without fear of reprisal. https://secure.ethicspoint.com/domain/media/en/gui/39655/index.html We would encourage you to visit the above link to provide us with the appropriate opportunity to investigate.
The sport chek I worked at was run by an obnoxious and uptight manager. He was good with my availability and worked around it however, favouritism was very noticeable. He would constantly schedule the same people and would schedule me even if I hadn't worked in a month or when only one person in my department was working and I was available.
There were very high expectations every day which was alright for me. I was blamed a few times for things beyond my control. I was supposed to take a break at a certain time but the manager was in the office (I needed to have coverage on the floor) and the manager got upset with me for waiting for him to cover me when the other manager would've gotten mad if I had left on my break without having somebody covering for me.
I worked with the company for 3 years as a service shop technician. I felt that the work we did truly enhanced the customer experience, but management never understood how vital a position we held. We constantly faced hour cuts and were often scrambling to get all the work done with a skeleton crew (I was often working alone). On top of completing work for customers, we often had high bike build quotas that were unattainable with how little hours we had. And then when we didn't meet the quota, the blame would pass from management onto the technicians. Trust me, the technicians worked hard, but it never seemed to be enough. Besides this though, the job itself was enjoyable. I learned many useful skills that I can apply in the future and the other employees and I got along great. The best part of the job was the discount though. I really enjoy playing sports and being outdoors so it was nice to be able to buy the equipment I needed at a discounted price. All in all, a great job, but management needs to pay more attention to the service shop.
A place that allows you to develop important professional skills while advancing your position if you would like to do so. Gives nice benefits but it is evident that you are at the bottom of the pyramid with regards to such a large corporation.