SoftMoc - Avis
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Emploi d'apparence intéressante, mais sans plus en réalité.
Gérant de magasin (Ancien employé) - Montréal, QC - 29 septembre 2018
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L'avis le plus utile, sélectionné par IndeedÉtant gérante de magasin, l'entreprise ne donne pas suffisamment de formation à ces gérant(es) de magasin.
-Le salaire de base n'est pas super, même avec la commission il faut faire bcp d'heures supplémentaire pour que ça soit rentable comparativement à d'autres emplois de gérant de magasin.
-Il faut faire plus de 3 fermetures par semaine ainsi qu'être présent à chaque vendredi et samedi sans exception.
-La charge de travail versus le salaire n'est pas proportionnel. Il faut traiter toutes les commandes en lignes, les commandes pour le magasin ainsi que les clients en boutique.
-Le point le plus difficile est que les supérieurs s'attendent à la perfection, malgré les facteurs de manque d'employés et disponibilités de ceux-ci. Donc, le gestionnaire prend sur ces épaules la pression inutile face à des choses qu'il n'a aucun pouvoir dessus.
-Peu de pause, seulement un 30 minutes payés pour un quart de travail de 8 heures, il n'accepte pas les 15 minutes. Selon eux, c'est du temps perdu.
-Les gérants de districts sont humains et font leur possible pour nous aider malgré la distance à laquelle ils se trouvent par rapport à notre magasin.
Points positifs
Rabais employés, possibilité d'avancement
Points négatifs
Manque de formations, salaire, pauses, disponibilités
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Excellent travail pour les travaillant
Gérante (Ancien employé) - Saint-Bruno-de-Montarville, QC - 12 octobre 2021
Très belle ambiance entre les magasins au Québec. La superviseure du Quebec aide beaucoup. Beaucoup de tâches à accomplir mais beaucoup de soutien de la part des autres magasins.Bon travail si vous n’êtes pas paresseux et aimer bouger
Points positifs
Rabais employé
Points négatifs
Beaucoup de tâches
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Do not work here.
Sales Associate (Ancien employé) - Lethbridge, AB - 12 octobre 2021
This is the worst place to work. Management is a joke and you are bent over backwards to do management jobs while they sit in the back doing absolutely nothing. Complaining about everyone else. With not even being paid minimum wage. It is a complete joke of a work environment with toxic employees and an even worse management staff. They will guilt you into working even if it is your day off. The only benefit is having 40% off shoes. Does not make up for the fact you feel sick to your stomach before walking into your job wondering who hates you or who likes you. The back room is a complete hazard you can barely walk back there with food, drinks, and stock blocking the way. No one ever acknowledges your hard work and cannot own up to what they have or have not done. Overall the worst place I have ever worked and if anyone works here. I pray for you and your mental health.
Points positifs
Paid lunch break, 40% off of shoes
Points négatifs
Everything else.
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Avoid working for this company in management level
Store Manager (Ancien employé) - Bloor west Village - 16 septembre 2021
Worked as Store manager for 5 years. You worked hard and sometimes made less then the part timers. Your work is never appreciated by upper management. Upper management would rather throw you under the bus than except that their strategies and method don't work. Very toxic environment. Extremely micromanaged. Zero flexibility and very little work-life balance. Missed a lot of family events and milestones because it was mandatory for managers to work Friday nights until closing and all day Saturday. As a manager you had to deal with disgruntle costumers, employees, and management. Very unthankful job. I would suggest working as an sales associate but don't be fooled into taking on a leadership role there. They will take advantage of you. Story time: An entitled customer (a midaged man) emailed the President of the company and complained why i did not put the shoe on his feet and tie laces for him instead i just handed him the shoe. Side note, I was 8 months pregnant. The President of the company had the audacity to email me and say i was in the wrong. These people do not care about their employees all they care about is making money. It's clear i am very dissatisfied with my experience at softmoc.
Points positifs
Good employee discount
Points négatifs
Pay, long hours, over worked, management team
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Never Again
Former (Ancien employé) - Thunder Bay, ON - 15 septembre 2021
Do no go there for a place to work. Managment was rude and all over the place no help what so ever. No one was even friendly. Pro was gettin paid for a break thats about it.
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Worst workplace
Manager (Ancien employé) - Victoria, BC - 31 juillet 2021
Employees are not treated respectfully, thankless job, no benefits, wage paid is not equivalent to the amount of work employees are expected to do, zero work life balance, the amount of stress this job gives is unbearable, sudden cut down of hours for part time employees, company does not believe in retaining policy.The amount of stress this job can give you is unimaginable, the upper management expects us to meet all the targets with less employees at work, not enough hours or pay given to the employees. In this situation the stress automatically comes on to the managers. Despite of all the shortages even if we manage to deliver everything on time there is no sign of appreciation from the upper management which is demotivating.The only thing that kept me going at work was my amazing team, met some awesome people at work. Being a manager wanted to help my staff in best ways possible but when there is no support from the upper management then there is not much that even managers could do.If you are a hard working person, loves to achieve goals and get recognized by the company then my friend this is not the place where you would want to be. I have worked with other retail companies too but have never experienced anything this worst. Long story short "JUST DONT BE A PART" of this company.
Points positifs
40% discount on shoes, guaranteed 40hrs/week for manager and assistant manager
Points négatifs
Uncountable list, horrible workplace so just avoid it.
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You don’t even make minimum wage
Sales Associate (Ancien employé) - St. Catharines, ON - 12 juillet 2021
My co workers are what made this place tolerable, they made the boring shifts go by so quick and we’re always willing to help. Management was OK the assistants would get snippy if they had even the smallest bit of work to do since we were so slow they weren’t used to having to actually work so if you would ask them for something while they were “busy” they would get annoyed. Other than that it was pretty relaxed and accommodating to certain days you needed off but if you were ever gonna call in you were responsible for finding someone to cover your shift and we were understaffed for most of the time.
Points positifs
Good staff members, Flexible schedule
Points négatifs
Cheap discount, (only got 40% off the full price), We didn’t even make minimum wage, we made $12 an hour and “commission” which was 1% of our sales, For 9 or 10 hour shifts you only got a half hour break
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Easy and simple work to just go in and out and get paid.
Warehouse Associate (Employé actuel) - Pickering, ON - 7 juillet 2021
A typical day of work involves you doing the same thing you do every other day. You change tasks from time to time, however, there are little to no job advancement opportunities. Management has gotten better and availability is very flexible.The culture and workplace environment however is very slow and depressing. Not a day where you can go in to work without hearing a complaint.
Points positifs
40% discounts on softmoc items
Points négatifs
Unhealthy work culture
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Toxic, horrible place to work
Sales Associate (Ancien employé) - Peterborough, ON - 21 juin 2021
Just don’t apply here! The management is absolutely terrible. Gossip, favouritism, and bullying happen on the daily. Upper management doesn’t take care of the associates, the manager gets away with treating her employees like garbage. No training, leadership, or positivity whatsoever at this location. Honestly, for the sake of your sanity, just don’t apply to work there!
Points positifs
Discounts
Points négatifs
The store manager, bullying, harassment, nothing gets dealt with.
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Worst idea ever
Sales Associate (Ancien employé) - Abbotsford, BC - 21 juin 2021
When I started at this job I thought that it was an awesome job and I was gonna be there for a long time. I thought that management and the team were amazing when I started… BOY WAS I WRONG only one person on the management team was nice and she was the assistant manager the manager was more focused on taking personal calls as well as not being on the floor. They would say that the part-time people came first whereas that was not seen. I had gone to management about customers who were bad talking other staff with the staff member who was being talked about and when management went to the floor they talked to the person and took the customers side when they were saying such rude and degrading things about the staff member. Management will leave and just go shopping mid-shift leaving the team alone to deal with any issues that may arise. Rules will be sent to the team group chat and not enforced but then management will badly talk the team member who’s been not following the rules, but they will never talk to the team member who is causing issues. Top Management will constantly talk badly about the team and is highly rude to team members of colour. When top management is told that you scared of them they are happy about this and that’s just completely confusing since your team should wanna talk to you about any issues that may be going on.
Points positifs
None
Points négatifs
No brakes, bad starting wage for the location, like no training, bad top management, no clear rules, unfair dress code for men versus women
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Emplois et carrières chez SoftMoc
Terrible place
Sales Associate/Key Holder (Ancien employé) - Mississauga, ON - 9 juin 2021
Apart from great coworkers and experience I wouldn’t recommend working here. Upper management is TOXIC. They place no value on their employees, it’s only a matter of how much you can do for them without anything in return. Get far away from this place while you still can.
Points positifs
Amazing coworkers
Points négatifs
Toxic management
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A Thankless Job
Key Holder/Sales Associate (Ancien employé) - Ottawa, ON - 8 juin 2021
A very easy, yet physical job. Lots of up and down very tall ladders and health and safety was never a priority. Many good coworkers however upper management was annoying to deal with. Lots of gossiping and immature behaviour. It doesn’t matter if you work here for one year or 15, head office will toss you aside without much thought. Do not go above and beyond your responsibilities because this is a very thankless environment and the DM and RM were both... unpleasant.
Points positifs
Easy job, good selection of shoes, decent commission structure
Points négatifs
Only 20% discount, bad management
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Terrible Workplace
Sales Associate (Ancien employé) - Victoria, BC - 28 mai 2021
The workplace is terrible. Management is terrible and follows the rules and policies which favor them. There is a huge disconnect between the retail workers and the management.
Points positifs
40% Discount
Points négatifs
Just Terrible
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Loved this job
Warehouse Worker (Ancien employé) - Pickering, ON - 7 mai 2021
Loved working here friendly people good management were very accommodating to the employees days off not an issue schedule was consistent with the odd Saturday shift. The thing I loved most about working here was all the people an the independence you get to just get the job done
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Okay place to work
Assistant Manager (Ancien employé) - Peterborough, ON - 19 avril 2021
I would have enjoyed working here and would have stayed working here a lot longer if it wasn’t for the way the manager in Peterborough treated me and other staff Upper management heard what I had to say but don’t nothing about it
Points positifs
There’s always something to do
Points négatifs
The manager in ptbo is awful!
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Toxic workplace
Assistant Manager (Ancien employé) - North Bay, ON - 26 mars 2021
Toxic workplace.To much drama lies..Not a very comfortable environment .not much working as a team..Nothing gets done when there is complaints made and several complaints have been made about management but for some reason they don’t mind losing staff and a few at a time then fixing the problem I would recommend not working there
Points positifs
None really
Points négatifs
Too many to list
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Just don't!
Sales Associate (Ancien employé) - Surrey, BC - 5 mars 2021
Pay in BC is way lower than minimum wage. Management picks and chooses what policies to follow and when (to suit their agenda) Bathrooms are very dirty.
Points positifs
If you're a favorite you'll get lots of hours
Points négatifs
Everything
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Boring and painful
Warehouse Worker (Ancien employé) - Pickering, ON - 18 février 2021
On your feet for 8 hours. Only 5 minutes breaks. The management and supervisor have terrible people skills. It gets very hot in the summer and cold in winter.
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Favouritism
Sales Associate (Employé actuel) - Victoria, BC - 11 février 2021
Pretty easy job and friendly coworkers.Great job if you want to work two days a week but when it’s slow season they will cut your hours without notification. There’s also lots of favouritism in the workplace
Points positifs
40% off shoes
Points négatifs
Cutting hours without notification, low pay, lots of favouritism
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Amazing to work here
Sales Associate (Ancien employé) - Oshawa, ON - 14 janvier 2021
The store manager knows my mom and had taken the time to help me and with my social skills and help with my communication with customers. She gave me a chance at a job when no one else would, most employees are friendly and will help you reach your goal. You have a possibility of making new friends there. The one thing I didn’t like was the fact that when your on the floor alone the rest of the employees would go to the back and group up and talk about things they have done during the day or things that weren’t work related. But I would recommend working here.
Points positifs
Management
Points négatifs
Low hours
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lousy leadership and unsafe environment
Warehouse Worker (Ancien employé) - Pickering, ON - 14 décembre 2020
This company dose not provide good leadership and a safe environment for u to work or grow as a person. All the isles are cluttered and unorganized and u spend your day looking for merchandise that aren't there and climbing over skids of boxes. I wouldn't recommend working here unless its temporary.
Points positifs
You get to meet a few good people and decent shifts
Points négatifs
bad leadership
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2.9Équilibre vie professionnelle / personnelle
2.3Salaire / avantages sociaux
2.5Sécurité de l'emploi / évolution de carrière
2.5Direction
2.7Culture d'entreprise
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Questions au sujet de l'entreprise SoftMoc
- Si vous deviez quitter SoftMoc, quelle en serait la raison?21 personnes ont répondu
- Vos supérieurs sont-ils facilement abordables chez SoftMoc?11 personnes ont répondu
- Quels sont les horaires de travail chez SoftMoc?10 personnes ont répondu
- Comment bien se préparer pour un entretien chez SoftMoc?9 personnes ont répondu
- Que choisiseriez-vous d'améliorer chez SoftMoc?7 personnes ont répondu
- Comment décririez-vous l’ambiance de travail chez SoftMoc?7 personnes ont répondu
- Combien d’heures en moyenne travaillez-vous par semaine chez SoftMoc?6 personnes ont répondu
- Le travail à domicile est-il envisageable chez SoftMoc?6 personnes ont répondu
- Comment fonctionne le processus de promotions chez SoftMoc?6 personnes ont répondu
- Quel est le code vestimentaire chez SoftMoc?6 personnes ont répondu
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