Training is chaotic 90% of the time - pressure to do everything perfectly with guidance that is sometimes unclear and incomplete. Poorly value their employees. Work culture is poor - it is somewhat tribal and hard to feel welcome as a new employee. They do not seem to care about their employees - only about getting the results out of them.
Administrative Clerk (Ancien employé) – Ottawa, ON – 8 septembre 2019
Smart & Biggar has terrible managers, they mass fire on a regular basis, they don’t give raises, their salary levels are very low, there’s no advancement opportunities, they don’t support their staff, they don’t deserve the loyalty of their hardworking employees.
Communications Assistant (Ancien employé) – Vancouver, BC – 15 avril 2019
A typical day at Smart & Biggar would be super busy with processing 1000's of Patent files daily. Management was ok and the workplace culture was just developing to feel more inclusive for everyone. The hardest part of this job was staying on top of processing mountains of CIPO mail daily. The most enjoyable part of this job was the teamwork and how we all got along like good friends daily.