Silvera For Seniors - Avis
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Management makes decisions that impact your caseloads to the point of burning out. Even after expressing concerns you are told to leave if you don't like it. If you want to advance in the company, you MUST fit their idea of a drone to follow management's every decision without question. Management style is very patriarchal and there is no opportunity for growth. Picture 1980's style of management. The wage is about $7,000 less than anywhere else for social workers. Expect a caseload of 60+ with a small team of 5 with 2500 residents... you do the math... Most community managers are great and want what is best for residents, but even they are burning out with the lack of empathy and respect from management. Remember, Heads in beds. That is what the bottom line will always be for Silvera - They pretend to play nice but really they are sneaky and will blindside you without warning.
Resident Connections, Multi-Disciplinary Teams, Working with Community Partners.
Management, Unrealistic expectations for caseloads, Arrogance of Management
Former Admin Assistant there for almost 3 years. Why I stayed so long, I am not sure. No raises, no advancement. Management may as well spat on people, because that is how they make you feel. I was even told by one of the 'new' managers that was just being hired on when I left that my opinion doesn't matter because 'I'm just an admin.' They make you work hard and tirelessly for little money, expect to take on other peoples full time jobs because they were smart enough to quit and deserve better. Toxic environment. Upper management at head office does not care for the people out in the field, your voice will NOT be heard. HR protects the company and not the employee. I felt beaten down, degraded as a woman, and worthless. By the time I left that company, I had no idea how depressed I actually was. They only care about money, way too many chiefs and top heavy, not enough workers for the work that needs to be done. Everything has changed to contract so they can let you go whenever they want to. They lost their vision a long time ago and what is most important, their residents, the awesome seniors.
Coworkers turned friends
Everything stated above
I was really excited at first to work with Seniors' and try to be a difference in their life. Management makes that impossible, their bottom line is money and filling rooms. I swear they treat the residents as if they are walking money bags, no respect for them. Reception work is a joke, I tried to get clarification on many topics and end up getting shut down. Avoid if you can.
Making a small change in Seniors' lives
Management, upper management
I know that when you need a job, you need a job. However, this is one place you want to stay away from! People actually get so so sad that they decide to be unemployed than working there...terrible wage, terrible benefits, despite all they boast of on their website and promises during the interviews. They fly under the radar of being a not-for-profit and use that as an excuse to pay you a little above minimum wage, but expect you to have Harvard and M.I.T qualifications! Their technology is very outdated and they refuse to be brought into the 21st century.Terrible senior staff and miserable poor management, if you have plans to advance in life and in your career, forget it in this company because there's no room for advancement. They actually do not like the word "growth". You are expected to be in a repetitive position and have zero aspirations. The Chief of HR is utterly clueless on what HR means as a whole. He violates every employee rule and can be very intrusive into employee's personal lives. A very two-faced place where management smiles in your face, then send nasty emails about you behind your back! You can count the number of staff on one hand that have been in this company for 5 years and up.They mostly hire contracts, so they can terminate you if you ever disagree with anything. Management is AWFUL. (Dishonest mostly) Any "Great Reviews" is just damage control honestly. Even in the communities, it's a toxic management system there too. People snitching, gossiping and plotting behind each other's backs. That is what you are going to find there, no matter how good - plus...
a few good people who appear to be genuine
you end up wearing many hats and doing other people's jobs, yet no increase to your salary
I worked in the maintenance department. They do not train you, they just place you in a building and let you fail. If you are favored you will get assistance and prompt help. Cliquey group. Benefits, vacation and personal time is good. Processes and procedures change daily. You get poor treatment from most of the community managers.
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Silvera for Seniors delivers on their promise of being work/life balanced environment. I find the management to be supportive and kind, and encouraging of personal and professional development. I truly can say this is the best environment I have ever worked in and the staff are truly the best people I have worked with. Silvera for Seniors has a variety of work options from Front Line Service positions in the amazing Independent Living communities to supportive administration positions. There are 25 locations throughout Calgary. And as a Not-for-profit employer, their salaries are competitive and their service is above and beyond expectations. I can not believe the food they make from scratch in their incredible communities.
Very Inexpensive Meal plan, great benefits, flexibility in hours and schedule, and work/life balance
Pay is not as high as some For Profit employers.
Silvera is a non-profit, they use this as justification to pay their people poorly, therefore, most staff are entering their careers, ending their careers, or stuck because there aren't any better options in the market right now. This leads to inexperienced and/or slow-moving, over-worked, and underpaid staff. The real problem is Silvera is stuck in a cycle, because of the reasons above their systems and processes are ineffective and no one is willing or is in the position of making changes happen. Work has to pass through a lot of hands before anything can get done, a lot of talks and no action. When there is talk no one can agree or get things done due to their strict bureaucratic system in place. When minor change does happen low-level management is confused over basic processes being constantly changed due to continuous staff turnover. I write this review because I enjoy Silvera, the culture, the work environment, and the cause and I think it could be so much better if management were to listen to these comments. Many people across the organization feel this way, it has been communicated several times. Maybe not communicated to the right people or it's simply the cycle they're stuck in.
Management needs to be revised. Everyone is stressed and it comes thru.during interviews. Inyeractions with clients/ residents and emplyiees. Also int
I only.work there for a short period. I was hired to work only every 2nd wknd afternoon shifts. Which at that time would fit perfect in my school work schedule. But I never got tje shifts I was hired fkr
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Emplois et carrières chez Silvera For Seniors
Company offers benefits, training, & feedback surveys. All talk, no action. Time & capitol is wasted in irrelevent meetings, travel offsite or outsourced training. Employee survey is done yearly, satisfaction rates drop drastically, nothing is done. No survey was given in 2019, maybe this was discontinued? Basic benefits plans with small coverage amounts. Most positions are less than 24hrs weekly & do not qualify for benefits. Hourly empoloyees offered extra shifts; working fulltime with no benefits. This is done to cut costs. Salaried Employees work overtime with no pay (lieu). High turn over, quit or fired for friveless reasons. Staff use sick days excessively due to low morale. Expect to work short staffed, alone or cover dual roles more often than not. Community Managers/Administrative Coordinators/Dining Supervisors are the largest downfall. Many managers/supervisors are long time employees who have been promoted to roles they do not have the skills to execute. Struggle with simple tasks, use of entry level software & maintaining a professional/confidential work environment is the result of unqualified leaders. Resulting in the hiring of more inexperieced managers/supervisors or equally unqualified 'friends' via referrals. When a qualified person is hired, they leave as quickly as they obtain gainful employment as it is stressful & uncomfortable to work in this environment. Polices are posted but not inforced, many lack compassion, excessive gossip. Some managers for housekeeping & dining at larger communities are wonderful. Frontline staff, much of the work is - plus...
I was hired as a casual cea they only trained me for 4 day s and the people i got trained with didnt train me they expected for me to to things by myself they r rude people at westview! ..everytime i ask what csn i do they tell me to fund something to to when i was suppose to be training they dont give you a chance there the mangement there are terrible thats all i got to say about that
If you have plans to go up of your position dont apply here, VERY LOW SALARY,NO DIFFERENTIAL NIGHT PAY ESPECIALLY FOR CONTRACT(which they made in purpose,so they wont pay for it) they will steal times/hours away from you even when you already worked for it or even when you talked to them,management dont care for the employees worst when youre not working jn them.
Worked in the maintenance department. It was a bad experience. This company pays little money. Benefits are ok but management is a nightmare. Very disorganized company with little training and resources. People get fired often and many quit on a weekly basis. Maintenance employees are nice but they suffer from low moral due to management poor decisions.
If you are looking for a career, this place is not for you. No advancements. There is no training, guidance or leadership. When you work here the number one thing that goes through your mind is trying to cover yourself. The place is very toxic, a lot of people want to leave. You get no answers from supervisors or managers. Silvera has a professional company do an employee survey. You answer the questions and it all gets compiled few months later. With maintenance, the previous year had a very low score, but this year it was even lower than low! It is low due to treatment, no processes and procedures, no answers, no support and a polluted work environment. Upper management doesn't care. For a company that has been around a long time, it is pretty sad they can't get their act together. Constant changes and restructuring, managers managing managers. There is only one maintenance guy who has been there for over 10 years. The rest are lumped in between 6 months to 5 years. The experienced guys usually get terminated, forced retire or pass away. With this position comes on call. The benefits are not bad, you get a company vehicle you can bank up to 24 hours. Because Silvera is disorganized, they have no policies regarding working long hours into the night and morning. Should the maintenance worker be sent home? This can be used against you if you are tired from a long night of on call. The enjoyable part are the maintenance workers.
everything mentioned above
My name is ada martinez i like this job because i enjoy helping seniors. I feel happy to serve them for me its important to take care of them and having the opritunity to keep working with them would be great.
U have lot of people to manage Management pressure from those who themselves cannot do what they are expecting More meeting and talk then results Soon u hate working here if join not because of work but because of management
Many specially time waste
This is an excellent place to work. Hours can be flexible, the atmosphere is great, opportunities to grow in the workplace, many different roles, different communities that all offer something different such as supportive living and independent living.
This job was very rewarding, as the residents made work fun, and was able to connect with the, on a daily basis - it made work worth getting up for in the morning. The management was also great. Pay however could have been better.