Benefits and pay was good, but job and work life balance was an issue.
Technical Support Representative (Ancien employé) – Winnipeg, MB – 12 juin 2017
Shaw was a very good place to work, but it was very difficult to get scheduled for a time that will accommodate personal life. Working in technical support is basic phone call customer service, but focusing on best value best experience, you will learn most of the job through hands-on and not so much in training class. Workplace culture goal is to be fun and engaged but it's hard to recognize that for there are very little times you can have off phones. The hardest part of the job is trying to balance your KPI in all aspect but the most enjoyable part is meeting the people there.
Loyalty Care Supervisor (Ancien employé) – canada – 19 septembre 2019
|I enjoyed working at Shaw. Working in the business sales team I had the chance to collaborate with colleagues to be strategic in obtaining large business contracts to provide phone and internet services as well as hardware for the business to run smoothly. The job was challenging at times when we had to do build projects but overall it was very rewarding.