Great Pay and Benefits, but little room for growth.
Technical Support Representative (Ancien employé) – Vancouver, BC – 1 avril 2019
Pay is pretty good, and the benefits are the best I have ever seen, however being yelled at everyday by customers is something people can handle for only so long. Management is friendly and supportive, although you are constantly being monitored. If 5 minutes goes by after you have finished with a call, a supervisor on shift will message you asking why you haven't taken the next call. It's not a hard job if you like people and problem solving, but it takes a lot of emotional energy out of you.