Shaw Communications
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Avis des employés pour Customer Solutions Specialist chez Shaw Communications

Intitulé du poste
Customer Solutions Specialist61 avis
Lieu
Canada61 avis
61 avis correspondant à votre recherche
Voir les 1 332 avis
4,0
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Good place to work and learn and grow. Management is ok. In sales there is always the pressure of numbers good job if you can do the required numbers.
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5,0
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being a CSE had targets attached to it but the incentives, the people, the environment made being a outbound sales rep very enjoyable. When you made sales, you made money. And who wouldn't want to make more money onto of your regular wage. the only downfall maybe would have been the hours from noon to 8pm.
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2,0
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The biggest issue is the cliques of managment. Your looked down upon like meager children if you dont fit a certain look or subscribe to a stuck up arrogance
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5,0
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fun job, really relaxed on the job training, good compensation relaxed environment. management was invested in employees and made sure everyone was succeeding.
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4,0
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During last major restructure, old supervisor was brought on after we ran without manager for half a year.
Then he proceeded to suck all the culture and fun out of the place.

Followed this up by making us fire half our teams, then memo’ing and intimidating supervisors to quit or hang on and get fired with no payout.

Really disappointing end to what I thought was a blossoming career
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5,0
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I work for the CSE/Promotional Department and let me tell you guys i have never had a job this AMAZING. ITS LIKE YOUR OWN BUSINESS WITHOUT ANY INVENTORY. They pay you minimum wage but you’re not limited around that you decide how much you want to earn the more effort you put into making sales the more $$$ you make. They provide you all the support, softwares and information and you just have to reach out to the customers and convince them into buying the products. We get monthly sales target its actually like they set you up with your own business give you everything and then its your communications skills that helps you run your business. YOU CAN NEVER GO WRONG WITH THIS JOB. It helped me develop so many leadership skills my team has been nothing but supportive and it gives you an idea on how to pitch your customers and its really helpful in the future... BY FAR THIS HAS BEEN THE BEST JOB IGE VE EVER COME ACROSS AND IF U GET AN OFFER TAKE IT IN A HEART BEAT
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3,0
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They created an amazing environment to work in by providing games in our office. One must be comfortable in working with multiple individuals on there team.
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5,0
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I had a wonderful experience with shaw company. The management is very supportive and the culture is great.Wish they had more opportunities to advance in the company, otherwise its great
Points positifs
Shaw culture
Points négatifs
No opportunity to advance
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5,0
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Shaw is a great career with many opportunities to grow and advance within your role. The hours are all over the place and can be difficult especially with mandatory weekend shifts when you have holidays during the week. Working in the call centre is extremely draining as sometimes the leads are not the best. You will deal with a lot of stress on a regular basis and must have a thick skin otherwise you will not make it far. Salary is minimum wage yet with commission structure you can make an endless amount of money with sales. There are strict targets to meet every month and you are expected to adapt to an ever revolving team. Management is very supportive and will have your back no matter what as long as you do your job well you will be golden in this role. Promotions within the company are constantly changing so you have to be able to adapt to change fast otherwise you will sink. Overall you will have the support you need if you are willing to be open and transparent to senior management, co workers will always help you, there is much room for growth yet you have to adapt well to fast change.
Points positifs
Very Supportive Management, You Can Request Days Off, Full Benefits Day One, Always Training Available, Great Co Workers
Points négatifs
Hours Can Be Difficult, Pay Is Not That Great If You Dont Sell, Tight Deadlines, Dialing Leads Hit Or Miss, Fast Paced
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5,0
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Great place to work, friendly and always fun . Always lots of engagements and activities happening daily. Would definitely recommend for anyone looking to get into sales.
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5,0
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Exellent Job,good hours ,wage is good
option to work full or part time

location is great

management is exellent

salary can be really good if you get into management
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4,0
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Great place to work, lots of room to grow in the company.

Part of an amazing team, lots of incentives and bonuses.


Provided superior customer service while optimizing sales


Generated highest sales in the department for three quarters in a row


Exceptional organizational skills with meticulous attention to detail
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5,0
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Although I did choose to accept the voluntary departure program I saw Shaw as a life time career. It was an uplifting, innovative and rewarding company to work with. There was a lot of opportunity for career development throughout the entire company as well. I would recommend Shaw to anyone I know.
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3,0
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Too much work and pressure.
Some people are great some people are not.

minimum support from supervisors.

inequality of support

commision low already

benefits are good
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3,0
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Cohesive corporate culture which offers a fast paced, competitive work place.Despite the inadequacies in management, the company provides a comfortable work place to grow.
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4,0
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Shaw is a great company to be with. The family like environment was the best part. It's pretty fast paced and expect that people with either love you or hate you when they call in.
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3,0
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Shaw has undergone many changes since I had worked there. They underwent a voluntary employee departure program in which almost a third of the work force left. My department had changed rapidly, with management, pricing of products, new software to learn etc. fun work environment.
Points positifs
Good environment
Points négatifs
unsatisfying commission structure.
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5,0
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it was a great place to work and very motivating with the money incentives we recieved. Each month we got new promotions to offer and as employees we were given the opportunity to grow within the company.
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5,0
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• To promote and sell the features and benefits of our Shaw products and services.
• To make sales calls to prospective and existing customers.

• Obtain information regarding service requirements of the clients and recommend alternative products.

• Provide daily sales reports to the supervisor and continuously work towards target achievement.
Points positifs
benefits
Points négatifs
job security
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4,0
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My department has an easy going, fun, fast-faced sales environment. The hardest part of the job (some days) is closing various deals. The most enjoyable part of the job is definitely the people you work with. My coworkers make it an easy place to enjoy working at.
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3,0
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Fun environment
Amazing people

Games room

Good Food

This job has provided me the opportunity to move up into the company to further my knowledge and learn new things.
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