Avoid Shaw direct at all costs!!
Customer Service Representative (Ancien employé) – Montréal, QC – 23 octobre 2018
Terrible management, horrible schedules and a toxic environment beyond belief. One day it’s a customer service job the next, it’s a sales job. Prepare to work 5+ days in a row once a month. You can’t turn to any supervisor for support because they know less than you and are there strictly to take attendance. I decided to leave Shaw after the way I was handled upon returning from a medical leave. They insisted on schedules that directly contradicted doctors orders and basically left me no other options but to leave. If that wasn’t bad enough, it’s now been four months and I still haven’t received any documentation or assistance on retrieving my benefits.