Avis des employés pour Shaw Communications - Vancouver, BC

Trouvé 171 avis correspondant à votre recherche Voir les 1 135 avis
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3,0
Equilibre vie professionnelle / personnelle
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Pros and cons
LOYALTY CARE REPRESENTATIVE / CUSTOMER CARE (Ancien employé) –  Vancouver, BC21 août 2019
Salary, flexible hours, benefits are good.
Your pay can be good if you’re good at cutting corners in order to reach sales targets.
May be in trouble for that, or you may not. Depends which supervisor you have.
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1,0
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co workers were great.... but thats it
CSR - Customer Service Representative (Ancien employé) –  Vancouver, BC30 juillet 2019
I worked at shaw for over 3 years, rules vary depending on the leader that you have. Management is poorly structured everything is always changing and the company does NOT CARE about the employees.
Points positifs
co workers
Points négatifs
Management, culture, toxic
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5,0
Equilibre vie professionnelle / personnelle
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Great culture and people
Business Development Specialist (Ancien employé) –  Vancouver, BC19 juillet 2019
Shaw has a fantastic, people oriented culture. They take care of their employees. A fantastic space to work and grow in.

Highly recommend as an employer.
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5,0
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Excellent place to work. Good pay, nice work environment.
Payment Solutions Administrator (Ancien employé) –  Vancouver, BC18 juillet 2019
Great benefits and decent pay. Worked there for 22 years. I would still be there, but was offered a very generous severance package. Best job I ever had.
Points positifs
Good pay and benefits. Strong management team.
Points négatifs
As jobs go... pretty goo. The days can be long when you are simply answering the phone.
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4,0
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Great chance to learn telecom
Customer Service Representative (Employé actuel) –  Vancouver, BC27 juin 2019
The systems are behind, the company is fighting tooth and nail to keep or gain traction in a market that has been far usurped by the technology the competitor has provided.
Points positifs
Good benefits
Points négatifs
Very old-school thinking.
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3,0
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Ok Company to work for
Supervisor, Operational Excellence (Ancien employé) –  Vancouver, BC25 juin 2019
Work at Shaw for many years.
Ok place to work at.
Have a tendency to enforce their culture a little hard at times
do provide opportunities for advancement
Unfortunately most of the lower mainland is unionized for field staff.
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5,0
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Great workplace
Events Sales Consultant (Employé actuel) –  Vancouver, BC20 juin 2019
It is an amazing opportunity lots of jobs within the company.
Benefits are great
Managers are really helpful
Team meetings happen regularly
Co workers work really well each other
Points positifs
Free lunches
Points négatifs
Hours
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2,0
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工作环境紧张,压力大,工资不理想
Multi Culture Technical Service Representative (Ancien employé) –  Vancouver, Canada15 juin 2019
公司经理的管理不人性化,新手培训部门不完善, 培训师不专业而且不懂得尊重新手。工作中最温馨的是同事们热情并积极帮助新人。
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2,0
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I got injured
Communications Specialist (Ancien employé) –  Vancouver, BC6 juin 2019
Working for Shaw, I sustained an injury and denied worksafe benefits. After getting injured, I tried staying on a lighter schedule but was eventually "Performance Mattered" out the door.
Points positifs
Medical/Dental, Salary, Great product
Points négatifs
Management
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1,0
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no work life balance
TSR (Employé actuel) –  Vancouver, BC22 mai 2019
no work life balance, the managment system is really bad and nobody cares if you have some issues all they care about is stats. your experience doesn’t matter.
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3,0
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Many opportunites for advancement. Lack of culture
Technical Service Representative (Ancien employé) –  Vancouver, BC19 mai 2019
Management keeps changing resulting in having to keep developing different ways to do your job.

Lack of hiring enough staff results in small amount of cooldown time between chats.

Tools are not up to today standards.
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3,0
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Nice people, terrible management
Customer Service Representative (Ancien employé) –  Vancouver, BC9 mai 2019
Management will keep saying that they'll support all employees, and in the end won't do anything of the sort. I left because my supervisor kept accusing me of mistreating customers when in fact I was assisting customers that were mistreated by other employees.
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5,0
Equilibre vie professionnelle / personnelle
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Productive and Fast Paced
Outbound Call Centre Representative (Ancien employé) –  Vancouver, BC8 mai 2019
The company values people who are passionate about putting clients first. The company embraces diversity and support an environment where people with diverse skills and backgrounds come together to perform their best.
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4,0
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Great Pay and Benefits, but little room for growth.
Technical Support Representative (Ancien employé) –  Vancouver, BC1 avril 2019
Pay is pretty good, and the benefits are the best I have ever seen, however being yelled at everyday by customers is something people can handle for only so long. Management is friendly and supportive, although you are constantly being monitored. If 5 minutes goes by after you have finished with a call, a supervisor on shift will message you asking why you haven't taken the next call. It's not a hard job if you like people and problem solving, but it takes a lot of emotional energy out of you.
Points positifs
Good Pay, Great Benefits
Points négatifs
Grueling work, Every task is timed
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1,0
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waste of time
National Business Sales Advisor (Ancien employé) –  Vancouver, BC14 mars 2019
it is not about who you are , its about who you know
As external in this position, you won't be able to survive and you will see all the red flags right from the beginning.
Don't ignore it and waste your time as I did!
Points positifs
free snacks
Points négatifs
lack of growth opportunities, poor training, lack of communications, unstable job, a lot of layoff, restructuring constantly
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3,0
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great experience
Inbound Call Center Representative (Ancien employé) –  Vancouver, BC26 janvier 2019
good experience when you want to apply elsewhere. I learned a lot working for this company.
Met some great people I am still friends with to this day
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4,0
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Great place to work
National Business Sales Support - Outbound B2B (Ancien employé) –  Vancouver, BC23 janvier 2019
I was there for 4 years and enjoyed every bit of it. There were struggles involved, especially when you are in sales... its expected, but over awesome place to work with great people and good money !
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5,0
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Friendly, and fun.
Customer Service Representative (Ancien employé) –  Vancouver, BC29 décembre 2018
It was my first experience in a new environment. It had been a good practice in inbound customer service for me. It had been changeling using computer and being on the phone resolving customer's iinquiries.
Points positifs
fun
Points négatifs
location
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5,0
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good place
IT SUPPORT (Ancien employé) –  Vancouver, BC14 novembre 2018
Nice place to work and have a job security. Good management.
The Vancouver location is pretty nice.
Just the support role is always busy.
The management tried the best but it is getting worse
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5,0
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A great place to work for the right type of person.
Manager, Customer Care Operations (Ancien employé) –  Vancouver, BC29 octobre 2018
If you are adaptable, this is the place for you. Lots of change, but also lots of opportunity for those who see it and are willing to go for it. As a company, they are at the outset of really expanding into mobile, and are becoming better and better at finding their niche and delivering on it.
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3,8
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3,6Équilibre vie professionnelle / personnelle
3,9Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,3Direction
3,7Culture d'entreprise