Shannex
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Avis des employés pour Customer Care Assistant chez Shannex

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I am casual so I have to build seniority to get more hours. Some weeks I can not get full time hours. Management is very caring and unstanding. Work environment is very positive.
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Although the job was demanding in a fast paced environment it was fun and enjoyable. I had the right tools to do the job at hand, and when i was unsure of how to accomplish a task, someone was always there to help me through it
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Équilibre vie professionnelle/personnelle
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It is a long term care/nursing home, you work nursing hours/shift work. You provide hands on nursing care to the clients, be there to assist them with their ADL's, support them physically, mentally and emotionally. Feeding, lifts and transfers, it is a very physical job, you work hard. To me it is a very rewarding career, for on a daily basis it's not only what you give, but what you get back from the clients and their families that makes it all worth while to be doing. My management team works with its employees so that they can provide the best care possible to their clients. They are also supportive and caring towards their employees. It is a team effort with my co-workers that on a daily basis we provide the best care possible for our clients, team work is a must. I must say the hardest part of my job is that you do become attached and grow to love and care for your clients/family members. So, when they do pass you do feel a loss, but you know that you have helped them in their life journey and provided them the best care possible, which is very humbling and rewarding. The most enjoyable part of my job is getting to know the clients and their family members, to become a part of their lives. Share, love and laugh with them, but also be there to support them in the difficult times. Plus, working with great people from front line workers to management daily.
Points positifs
Good pay and benefits
Points négatifs
Physically, mentally and emotionally at times hard.
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  1. Customer Care Assistant