Cleaning supervisor in Edmonton, AB
Productive and work balance
I have a lots of learning in this company and we provide continues learning and very supportive employer.very polite office workerProductive, work balance and always protect employee.
Project Manager in Fredericton, NB
Poor upper management
I worked at ServiceMaster of Fredericton as a Project Manager for two years in the DR department. At first, it seemed like a friendly family business where I could learn a lot about the construction industry and gain some useful skills in management. During my first week at work, I was told that they would not have time to train me since the city had just gone through a big flood, and both project managers were overwhelmed with the amount of work. It was very understandable considering the situation. Well, 16 months later, I still had not received any proper training. I had to ask a lot of questions about proper procedures, and I would always get a half answer. Forcefully I had to learn a lot on my own and started to create my own processes to ensure my clients were happy with our work. -BullyingDuring my employment at ServiceMaster, I had been mocked, bullied and always had me feeling as if I did not belong. (ex. 1 The Project Manager that was in the same office as I would always throw documents that were not his on to the floor near my desk. This is while I would be working at my desk.) (ex. 2 The Estimator that I was paired with on most of my projects would always go against my advice with construction methods and disagree on how I would proceed with repairing a home. This would create a lot of frustration within the office and confusion with the carpenters on site. She would often, without my approval, call contractors to inform them how and when work should proceed. This would be after I had already talked to the contractors, approved their quotes and scheduled the job.)-All about the bottom lineThe owners would always say that employees come first and that they are happy with the team they have created. Let me make this clear; their bottom line is the only thing that matters, not the clients, the employees or contractors. Everything in upper management is a game, a game of who has the better scorecards and more significant profits. Don't get me wrong; working for insurance companies is a challenging industry that does not allow us to make big profits. This type of management results in hiring cheap contractors with poor quality workmanship, complete projects within impossible timelines and having the employees stressed and overwhelmed. -Promises and wagesThe conditions of my employment were that I would receive a raise after three months and that I would be paid time and a half for after-hour work. I did not receive a raise three months later; I received it a year later. At first, they would pay overtime as it was agreed, then they decided that for office work we should be paid regular time. I agreed with their decision and continued with my work as usual. Almost a year in, they decided that we would not be paid for after-hours office work. I disagreed with their approach and decision, and they went on explaining that we should be able to complete all of our work in our regular work hours. The Project Manager's favourite saying is '' there are not enough hours in a day''. I also remind you that I had not yet received any proper training at this point and had to do everything '' By the seat of your own pants''.Suppose you are new to the industry and are looking for some good work experience. This is definitely not the place for you. Confused, depressed and frustrated, these are the feelings that you will be left with walking out of that building.