Service Canada
Le taux de satisfaction est de 61 sur 100
4.0 étoile(s) sur 5.
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Service Canada - Avis

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Canada200 avis

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3.9Équilibre vie privée/professionnelle

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200 avis correspondant à votre recherche.Voir les 203 avis

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S’était un travail très valorisant et enrichissant
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Productive, intense yet extremely rewarding .

Very intense training but extremely thorough as there is so much to learn. Very fulfilling and rewarding job. Being able to help Canadians right across the country is great feeling and provides a sense of self worth and importance.
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Great place to work

Great place to work. Great people to work with. A good job security. Monday to friday 8:30 to 4:30 job, if that's what you are looking for. Overall a good place to start.
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How they can have diversity and inclusion when they fired all those who are not vaxxed and don’t hire anyone that is not vaxxed

How they can have diversity and inclusion when they fired all those who are not vaxxed and don’t hire anyone that is not vaxxed ?And they say Visit theOPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more? They put all this on their hiring page! Shame !!!

Points positifs

Not hiring unvaxxed people

Points négatifs

Fired the unvaxxed workers that been there forever
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Good employer, stay away from the call center.

I worked for Service Canada as a remote Call Center Assistant as part of their summer student work experience program. It was a typical government job. Once you get in they're very nice and supportive, and my coworkers/manager were very nice. The call center work itself was very stressful and draining, as we were an informational line regarding the CRB/CERB benefits. Good employer, but stay away from the call center.
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Good to start Gov job

Pros: Decent pays but we are in a job shortage/ employees' market nowCons: Taking several phone calls (call center environment)Stats oriented, politics

Points positifs

Decent pay

Points négatifs

Taking many phone calls
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Great job - lack of support from management

What a horrible experience.Good luck surviving a contract if you have any challenges with learning their outdated, typo filled courses that do not allow for any differentiation in learning styles. The trainers and support staff are knowledgeable and great with guiding less experienced employees but are spread so thin that you could wait for days to get assistance with one question. If you can learn almost entirely solo with little clarification through several data bases, it's a fabulous job to have - If you can't, don't waste your time with Service Canada.

Points positifs

Great Job

Points négatifs

Management are dismissive
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Amazing place to work.

Demanding, but would recommend it to all. Work equality. I felt SO equal. The management and workers were so inclusive, I felt unusually included where I would normally not have been. I wish everyone had the same work ethic. I hope I get the opportunity to work w/ Service Canada again sometime & I will give them 110%. They are worth it! If you get a chance to work there, do it!!

Points positifs

Working from home

Points négatifs

Short lunch breaks. Difficult to find a negative about this position!
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Do not work for this employer

Unless you thrive on stress, don't bother! This employer is there to suck every bit of life out of you and they will never be satisfied with your efforts. They think they are the greatest employer in the country, which is ludicrous.

Points positifs

None

Points négatifs

All
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Comes down to management

I had a terrible supervisor who liked to bully employees and ultimately disliked the job because of her. Lots of red tape, repetitive work. Great pay, lots of opportunities for overtime.

Points positifs

37.5 hour/week

Points négatifs

Management needs to train team leaders and supervisors in leadership.
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Too Stressful

Stressful! Expectations too high for the menial pay and under constant criticism to do better. Don't do this and Don't do that! If you need help, good luck! Call the pay center, help desk or whatever call center might apply to your problem. You are just a number. Pay is NEVER correct and one mistake is made on top of the last. It's a rats nest of issues that never go away.

Points positifs

work for Government. Wow!

Points négatifs

Everything. This employer sucks!
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incompetence at the workplace

A typical day at work is to get your computer up and running, without breakdown or disconnection, and navigating inefficient systems that are old, archaic and not user friendly nor effective. You learn next to nothing in training and will be stressed as learning curve takes three to six times the length to learn than any where else. Job may take years to learn. Management can change each week and they do not care at all. They are not transparent, can be petty and do a very bad job in personnel management and are definitely not that qualified. They may not treat you honestly and they have no concern as they communicate one way and only their way. Bad management may make work unbearable over time and put unnecessary stress and burden over you. Culture at work does not exist, you are chained to the desk all day, and are micromanaged each minute. You may be treated worse than a number. It may be one of the worse gov jobs, as sure will not feel like gov job, and may not be worth the toll it takes on you as you may be stressed daily, without reason to be. Aside from helping citizens as civil servants and the joy that can bring, job can be bad choice in the end.
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Professional atmosphere, great management supports.

The equipment needed was provided, and then returned at end of contract. There was extensive training provided to ensure the job would run smoothly for the representatives answering many different callers. There was significant supports from supervisors, managers, and IT people. The CERB program kept changing the criteria, and the updates were frequent. You had to be on top of all the changes, but it was not stressful when helping Canadians get the best results for benefits.

Points positifs

Remote

Points négatifs

Was contract work that ended.
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virtual training is intense

I found it very difficult to take in all the was presented in training --in class training would have been better, however with the current situation ( covid) have to go with what is available.

Points positifs

benefits

Points négatifs

stressful
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Good experience

I had a positive experience as an intern. I was paired with a mentor and she taught me a lot in the department where I did my intern. I do recommend students to their internships here.

Points positifs

Experience

Points négatifs

Won't get hired
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great opportunity

great career opportunity amazing working condition for life balance support from management flexibility and remote work various locations good salary satisfied.
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fair and helpful workplace

stressful job with a lot to learn - very stressful training a lot of reviews and pointing out of mistakes you need to be good at keeping calm through angry calls

Points positifs

very optimistic atmosphere

Points négatifs

stressful training
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Good

I loved helping people, I loved making a difference. Good staff and very helpful. They made me me fell super welcome and part of the team. Loved it !
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Service Canada is a fantastic work place to serve nation

Regarding work culture and job satisfaction it was a fantastic opportunity for me. But to maintain my family and professional life I needed more money. That was the reason, I left the job. However, there was lots opportunity to develop career and serve nation.
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Overall great place to work

Very fast paced. Great hours - Monday to Friday, 8:30 to 4:30. Great co-workers and managers. Can be stressful yet rewarding. Must have good phone and computer skills.
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Service Canada College is Fun

I enjoyed all the skills I learned there! Everyone is caring and kind. Lots of opportunities to grow and develop professional skills. To get promoted, you have to compete with others. Knowing French is definitely an asset in the Government.
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Note globale

4.0

D'après 203 avis
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3
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13
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Notes par catégorie

3.9Équilibre vie professionnelle/personnelle
4.1Salaire/avantages sociaux
3.4Sécurité de l'emploi/évolution de carrière
3.5Direction
3.6Culture d'entreprise

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