Good starting place, no long term placement
Cashier (Ancien employé) – Richmond, BC – 10 août 2019
Was with the company for 2 years. Overall, it's a super fun environment to start off in the beauty industry. There are lots of trainings and workshops from brands Sephora carries and you learn a lot. You meet lots of great people that are interested in the same things you are which makes the job more fun. My store's scheduling manager was fantastic when it comes to getting time off for holidays, sick days, etc; but I know every store is different. We could pretty much get any day off we needed.
A great way to get into the company is to start as a cashier, and work your way into colour (makeup artistry) or skin (skincare advisor!)
Customers can be particularly rude and "catty" for no reason as they think all Sephora workers are rude and snobby, which is not the case. It's still a retail environment, so expect lots of long 8.5 hour shifts and working holidays. During the annual sales, expect to have a few mental breakdowns.
Regarding my position, I started as a cashier and was promoted to cash coordinator after about a year. Lots of broken promises regarding moving up to management one day and very low pay increase. Expect to make minimum wage at first and only move up a dollar or two (if that) during the "appraisals" and "reviews." There is also no commission.
free makeup and skincare, discount, fun trainings, flexible with time off
Retail and holiday hours, long shifts, favouritism, low wage, minimal position movement