A scheduler that is local, not in Whitby. Support from supervisor would have been amazing. I sustained a life altering injury and no one even called to check on me. Treating employees like they are valued would go a long way. A simple phone call to check on someone. Something to boost staff morale, a bbq, a fun day, a Christmas party that doesn't cost a small fortune!
Develop transparency within the organization!!!!! You have NO right to secrecy, why do you think you can have such a walled up, clique like environment??? Stop the use of old habits in the guise of progress! get rid of expensive office. set up home offices. start nurse run teams. start e charts. start ethics in training (not what is happening now in pall training ) start 1 day a month paid mental health day , start environmental programs all across the company, get rid of incompetent supervisors(they have greatly affected moral)