A typical day at work consists of greeting customers and giving them the best service and product knowledge possible. This involves finding out the needs and desires of our customers through consistent communication, asking questions and inquiring about each background. Because SAIL is such a huge work environment, it is extremely important to know each department and management team as well as product knowledge. It is an outdoor store so advanced knowledge with regard to outdoor living is required. Although I do have a vast background related to backpacking, camping, hiking, fishing and outdoor activity, I have learned much more during my experience with SAIL. The management as well as the staff are open and honest. We take pride in working with and assisting one another whenever possible. Not only do we work well together within our work environment, we have created a special bond outside of our work lives through our social committee. We believe that communication, trust and empathy are important aspects to maintain our relationships.
I have a passion for the outdoors, enjoy learning new places, products, meeting new people
The most challenging aspect of the job are the hours spent on my feet on the concrete floor. However, I have learned to adapt and thrive in the environment.