It's not a bad place to work at if your goal is to move up the ladder b/c there's a high turnover rate at the store that I work at. it was a great place to work at when I first started but head office has made some changes which are not employees friendly. There's always some drama within the store every year without fail. I've been there for a while due to school so I was able to work minimal hours. They try to be very understanding to part timers and give them the time off that you ask for. Like I said, we've had some changes that have made us, employees, less happy and ready to work. They expect a lot (selling their VIP program by asking the customers lots of intrusive questions) but you get paid minimum wage. Also, expect a mandatory store wide meeting 2x a year and mandatory training for 3 hours 3x a year. we used to get free dinner/lunch during those meetings and whenever it was expected to be busy during that day (black Friday, Boxing day, Christmas Eve, etc) but that changed to us getting our own lunch and/or dinner.
not a lot of hours to give around.
new management, getting basically frisked whenever you're leaving the store (lunch, smoke break, leaving for the day), can get written up for silly things (for going to the washroom).