S&P Data
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Canada455 avis
455 avis correspondant à votre recherche
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3,0
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le travaille d equipe est bien mais la maniere dont le centre est gerer laisse a desirer
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1,0
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The best of this position was the people you get to know, the management was very strict and always asking for more and more results, commission was not clearly explained and always changing the way the were paid, coaching all the time and there was no sale tracking for the seller
Points positifs
Great coworkers
Points négatifs
Bad Management
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1,0
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The only reason I gave S&P Data(Toronto) 1 star, is because there are no zero or negative stars.Most horrible place I ever worked at mostly due to their business model and procedures. Very high rate of agent turn over. Most agents stay for less than a year. Management does care one little bit about agents. Management mentality is that there are many people who want this kind of job so whether agents stay or go is of no importance. Inadequate training. Good luck trying to get some vacation days, even though you are entitled to it.
Points positifs
Not working at S&P Data(Toronto) any more.
Points négatifs
Stressful, unfulfilling, unrewarding.
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1,0
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Before I got hired, I decided to ask about poor management as most reviews here stated that it is atrocious. Got told it was otherwise, which I found out very quick that it was quite the opposite.

They can't keep their word on most things, as well as they fail to tell you that half of your first pay is cut to be used as your last pay, of which I'm currently still waiting on, a week after resigning.


The management is atrocious. Person A, Person B and Person C are extremely untrained. Person A was moved up 4 months into working there and I quite honestly can't see why. Person B is rude and talks down to her trainees from what I saw, as well as she almost outright refuses to take responsibility for her inability to lead such a large group of people. Person C is an awful leader who, to his credit, was taught by such incapable people that I cannot fault him fully.


This company comes across as if they know what they're doing, but it is a genuine mess for people with any form of anxiety.
Points positifs
Location is somewhat neat to commute from everyday.
Points négatifs
Poor management, pathetic leadership with a lack of genuine trust between employee and employer.
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1,0
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HR staff for this company is very unprofessional and rude, never respond back on time until it is needed from their side. The hiring process is biased and messy, with no transparency or feedback.

No work-life balance, very stressful work atmosphere with random shift timings and no proper support since the team leaders are very inexperienced and untrained.
Points positifs
Location
Points négatifs
Unprofessional and rude Hiring staff
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2,0
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The job is not good because of the type of Customers you may get. If you can not handle the stress of talking with an angry American Customer, DO NOT take this job.
Points positifs
You get to meet different people
Points négatifs
Angry Customers
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5,0
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Good wages and very supportive management team as long as you are putting in the effort. While all customer support jobs are very stressful the environment otherwise is very relaxed. The difference a decent wage made in my stress outside of work more than made up for the stress on the job.
Points positifs
Decent wage, bonus structure, randomly finding they have scheduled something like a free pancake lunch, pizza or other treat
Points négatifs
It's customer service so the stress level is sometimes extremely high
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1,0
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They posted the customer care position that is permanent full-time. During our 4th day of training they told us that they will move us to customer retention and change the training requirement to onsite for 2 to 4 weeks. The lack of proper leadership and planning is very obvious from recruitment, training to operations. I smell a very poor leadership at S&P. Find another company to work with this is not worth your time.
Points positifs
None
Points négatifs
Very poor planning from leadership and recruitment
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5,0
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I love my job at S&P Data. I have learned from some amazing leaders and been given great opportunities to grow in my career. In my different roles I have had the ability to work with many area of our business and learn from each of them.
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3,0
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S&P data is not bad if you are looking for a quick job until you find something that pays better, but its better than labour jobs and you could also meet new people.
Points positifs
meeting new people- little advancement in the company
Points négatifs
low pay
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1,0
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The job is very stressful with limited team leads to help. Also the pay is bare minimum which is then deducted even if you are a minute late.. employee relations zero
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5,0
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Pros

The training is second to none and the trainers are always on hand to offer follow up advice and coaching. The management team are all highly experienced and supportive. Colleagues are very friendly and always actively welcoming to people.


Cons


With so many highly experienced senior staff, the opportunities for advancement can be few and far between.


Advice to Management


Set up a give as you earn scheme, if it hasn't been done already, to make it easier for staff to support their favourite charities.
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5,0
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I enjoyed the learning customer service experience and i also gained sales experience. I made good bonds with co-workers and managers. The people are kind.
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4,0
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This GIG was great while it lasted. I liked helping people who appreciated it and didn't give me a hard time. I'm not much of a people person my patience wears thin if you're annoying the grey hairs out of me or being too needy. The Staff and co workers are so fun and are miraculously great. Very, very, very knowledgeable. I love their work ethic to pieces. Great Managers, Team Leaders were a big big help, and I couldn't get as far as I did with out them. I do wish there was more flexibility. I found myself not being able to spend time with anyone in my family, let alone see them because of how dedicated my days have become to a computer/customers and their cellphones/mobile bill.
Points positifs
Money was good, and all the fun stuff like lunches I didn't get a chance to take part it in
Points négatifs
Inflexibilty in hourly schedule. Difficult and stressful trying to make quotas of 100% daily.
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4,0
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The contract I was on was amazing the people were great with the exception of a few!.. but everyone worked together and got along even management with employees... overall I am no longer there but miss most of the workers
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1,0
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Very stressful place to work. Doesn’t give you the right training and then leaves you out there hanging. Team leaders are not very helpful at all. Doesn’t give you their time of day
Points positifs
None
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3,0
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HR is not approachable, management expectations are impossible to meet. No matter how good you are, there would be no recognition. The supervisors were really nice, though.
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2,0
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Don't work there, the customers are very rude and they are the o es who always get to do a survey of how you dealt with them. I don't recommend working for this company. They will fire you for simple things. You can't get benefits until 1 year. The computer system is very hard to navigate.
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1,0
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S and p data was not a good plac3 to work for I was only there 2 months and I’ve got 20 years call center experience They don’t train u properly and you ask for xtra training the guy who was helping me didn’t give me the time of day Craziness it’s so disorganized that half the support staff stood around with their butt hanging
Points positifs
No pros
Points négatifs
Too long hours
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2,0
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Overall Management of the company is not as good as they say it is or show.
Yes work hard and chances are to grow in the company but no good salary and no good management which is very important to me.
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1,0
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This place is so insane and unprofessional, they hold people's pay, bend the Ontario labour laws rules. I would not give this job to my worst enemy. The best way to put it is the lied in interview soo take it from there
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Note globale
2,6
D'après 793 avis
5
115
4
144
3
147
2
110
1
277
Notes par catégorie
2,6
Équilibre vie professionnelle / personnelle
2,5
Salaire / avantages sociaux
2,4
Sécurité de l'emploi / évolution de carrière
2,4
Direction
2,6
Culture d'entreprise