Compared to other places in the city of St. John's, the pay and benefits are second to none. It's just that getting there means you have to pass a very strict test. If you have a full-time job, maybe take some time off if you're applying for a claims adjuster position. Failing the test means you hit the streets without a back-up if you leave a job you're already at. Make sure you prepare accordingly.
Having worked in both the Western Region (Calgary) and when the Mississauga Commerical Dept was in Hamilton, I can say that there are amazing people that work at RSA all across Canada. I had to leave to raise my family, but RSA was the best place I have worked and I wish I had continued my career there. Way ahead of their time with inclusion and diversity and the "team" mentality, as well as the home/ family/ work life balance (I think they originated "flex time") needed to make a company successful. Anyone who has the opportunity to work for RSA grab it and don't ever let go:)
Older reviews are true, RSA Canada used to be a great place to work for... Not any more!
Company keeps cutting heads, loading work onto existing, already overwhelmed employees. There is absolutely no direction. Transformation has been going for years and they must have lost a track of where the company should be headed. Executive management works in their favor only; not providing any honest communication to the rest of the organization. True talent leaves, because org culture is so poor. Benefits aren't that great either.
Management is decisive and supportive.
Technology is a little behind the curve, but we are adapting several new tools. Salesforce, MicroStrategy, JCL/FOCUS/Cobol/AS400 and Guidewire are all used internally.
BWOW (Better way of working) is strongly pushing for remote work.
Worked in a Project based Environment creating new policies, amending and renewing old policies. Created daily reports that reviewed our productivity and analyzed system setbacks that our team encountered. Recorded team meetings, updates in system procedures and other projects our team worked on. Dealt with multiple policy conversions and policy reviews where our team notified other departments, finance and underwriting on policies that did not meet system protocols or needed to be reinstated.
Training provided is sub-standard with focus on 'lying' (withholding) important information from clients. Management not helpful in finding solutions only in pointing out problems. The 'Blame Game' is played on a daily basis and there is ZERO feeling of job security or possible chance of advancement.
The company is a great place to work. Work on a daily basis was fast paced and exciting and gave opportunity to learn and progress in your career.
The company needs to give more information to their employees on changes coming into the industry in order to help tem improve on their skills and efficiencies within the business.
Great benefits, Great employee engagement, Great people!
Lack of decision making of management. Very poor handling of situations arising. No integration whatsoever of new companies and very bad system (decision assist) which is excel based, unclear to say the least.
Too many managers, doing too little. Conservative risk selection. No team spirit as manager destroyed the original team spirit.
learn how to manage papers, how to claim Tax Return, how to do bank reconciliation, being social with co-worker and Customers
then most enjoyable part of the job is everyday keep learning new things and can help customers faster then i used to do at the starting.
.A typical day at work consisted of: setting up claims over the phone, dealing with customers as well as different insurance company.
.I've learned a lot about the insurance industry.
.The management was great.
.Nice co workers, eager to learn.
.There wasn't really anything too hard to deal with at work.
.Learning and helping out customers were the most enjoyable part of the day.
If you are looking for a company that would make you driven this company does not truly have any growth. They hire based on a temporary to permanent basis. Management is more than lacking, they have no communication nor do they have a form of communication. The only thing that is good about this company is the employee relationships.
long hours, over time is hardly ever paid unless another department is paying the bill