A typical day at work included answering calls, taking and giving confirmations of appointments, answering inquiries from the general public, uploading and editing properties onto Toronto Real Estate Board (TREB), and handling any basic administrative duties such as faxing, photocopying and scanning. I learned how to use the appointment booking software Quick!Office Commander, honed my interpersonal skills, telephone etiquette, learned about the fundamentals of real estate paperwork and TREB. The management was well-organized and understanding. My co-workers at this company were excellent in helping me with problems that arose when I was starting out at Royal LePage. The most challenging part of this job was the paperwork and processes involved in real estate deals. There were a great deal of processes and each came with a complete set of steps. The most enjoyable part of this job was handling the incoming flow of people throughout the office and being on the phones as I am a people person and love to chat.