Roots
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Avis des employés pour Roots - Vancouver, BC

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Vancouver, BC15 avis
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3,0
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Management is really important. Good management will help you learn fast and develop your confidence. However, bad management will defeat your passion and bring you to suffer.
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2,0
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Great company and outgoing environment, staff on the other hand was a headache and unhealthy to be around. Wouldn't recommend this job to new employees as this job does not show positive learning curves or fair job skills.
Points positifs
Pay
Points négatifs
Management and staff
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4,0
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Team-oriented culture despite its results-oriented environment. Nice management, friendly and very welcoming co-workers. The training is not extensive, but it is good to learn the specifics as the days go by.
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4,0
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I over all enjoyed working at Roots

The people are all very nice and fun to work with


However,

The management has very high expectations for what you are to do in a day especially for the pay.

There is also difficulty getting time off and working around availability
Points positifs
Coworkers, discounts
Points négatifs
scheduling, time, expectations
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5,0
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I am working in Roots for 30 hrs / weeks.
I am learning lots of things such as how to sale and serve customer.

Actually i can adjust easily in Roots. Because all of people who is cowker and manager tried to close with me and teach easily for me. So i can close with them quickly.

I am enjoying to serve customer. Always i try to talk with customer and do my best to help customer.
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4,0
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great place to gain experience. the people are good. everyday daily tasks are cleaning the store making sure the clothes are put away properly. doing all of out stock.
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4,0
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A typical day would be selling merchandise, fold clothing and keep store tidy. I like meeting customers and seeing people buy Roots clothing. I love meeting new people.
Points positifs
learn about industry
Points négatifs
not enough hours
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5,0
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I learned how to stay on my feet and work efficiently during pre-close and closing hours. Working around language barriers and helped dressing people.
Points positifs
Great staff
Points négatifs
Over time often
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2,0
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Through working with Roots I discovered that some things aren't worth money. There is a toxic culture that permeates throughout all levels of management that manifests itself simply as managers that do not care about their staff. Although I was compensated fairly, the overall job expectations in regards to efficiency and work hours (busy times called for mandatory overtime) were awful. I quit after being unwilling to work for a company and managers that disrespected my effort while at work and my personal life when away from work. There is only ever a focus on the negative aspects of the work you've completed and there is no positive reinforcement whatsoever. I was frequently threatened about my job security, and at the end of my employment I received a positive reference from management.

If they appreciated me as a worker, they should not have waited until I had enough.
Points positifs
Pays well above other similar jobs
Points négatifs
Long hours, disrespectful management, unfair expectations
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4,0
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The originality of the brand and the craftsmanship on the leather goods are exceptional.
Still shop there for their trendy yet durable clothing.
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2,0
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A typical Monday consists of coming in the morning, checking emails, and planning your whole week, through assessing the sales of the week prior and seeing what has been selling and what needs to be merchandised to maximize its appeal to the customers.

I have learned a lot through working with my visual manager, she has been a great mentor and has guided me through everything i need to learn.


Management is what is horrible. They are incompetent and clearly not professional. They are only concerned about keeping their position, regardless of the outcomes, and who they are effecting while doing so. They disrespect all their employees and regard them as slaves, rather than coworkers. They lack leadership, and any remote inkling on dealing with tough customers or their employees. The district manager, encourages the team into ignoring the head-office direction, and forbids any contact to a higher manager.


The hardest part of the job, is making sure to balance all the tasks in a small amount of time.


The most enjoyable part of the job, is communicating and working with the customers and getting their feedback regarding the stores visual appearance.
Points positifs
Good location
Points négatifs
Management
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2,0
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1. some paperwork, folding/rearranging merchandized clothes/leather products, focus on sales only when customers are in the store
2. be more observant in customer's behaviors (eye, language used, tone, movement are all indicators) quick and assertive in your decision to close a deal.

3. there's no introduced established system or technical steps clearly laid out to help team sales (and teamwork) more efficient. Figure out your own system through trial-and-error

4. amazing co-workers that make you realize every one of them are significant contributors to day to day's team sale target

5. dealing with low EQ individuals and poor communication and logic

6. customers are satisfied of their purchase and walk out with an appreciation of bright smiles
Points positifs
great employee discount for personal or gifts purchases
Points négatifs
little personal life
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5,0
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I start my sales job at Roots is July 9th 2015, I learned how to assist customers, how to give a right suggestion to customers, how to convince customers, how to solve the conflict between co-workers and forth. the management is good but not rigorous, manager are kind and always thinking about staffs. In my way, working here is not hard, the hardest part is how to speak right. When I communicating to customer, co-worker or manager, I have to understand what kind words I can use or not, and what tone should be. Working here is really happy, every part is great.
Points positifs
like a family
Points négatifs
the management should be more rigorous
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4,0
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A typical day at work is follow-up to ensure that the sales associates achieve their individual goals and customer service. Roots has a good company culture that another way to know Canada and Canadian life. Roots just like a big family!
Points positifs
50% off employee discount
Points négatifs
no commission
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4,0
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Awesome people. Great way to learn about being a good sales associate and the community that shops at your store. You can go advance very well into management.
Points positifs
Work life Balance, Job Culture, good discounts
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