Manager of Reporting & Analysis (Ancien employé) – Toronto, ON – 18 mai 2018
There is a lot of politics at Rogers. Pleasing management rather than hard work is rewarded. Leaders are highly pressurizing and blame employees for failures rather than take ownership and help analysts grow. My management style was not a good fit as I took responsibility for my team.
Customer service (Employé actuel) – Port Elgin, ON – 10 mai 2018
not as much culture as you would think in our area managemnt is not always at the top of their game and lacks communication at times i have learned alot from this job but the best part is the customers who i have gained relationship with who come into my store often looking for me to assits them
Technical Support Representative (Ancien employé) – Toronto, ON – 9 mai 2018
I like the leadership goals for the people working there. There is growth visibility in the company. Amazing place to work. it has day and night shifts and i based on your comfort zone. I love the training program at rogers. you get to learn a lot from the leaders.
Sales Associate/Customer Service (Ancien employé) – Kitchener, ON – 6 mai 2018
Typical retail gig, seems like they have a glass ceiling from going from retail to corporate. Low investment in the retail stores,. Pressure on sales is relentless, and its a what have you done for me lately environment.
Customer Service Representative (Employé actuel) – Ottawa, ON – 3 mai 2018
As a call center customer service representative, a typical day has you arriving 10 to 15 minutes before your shift to find a desk and log into your systems. You are then online from the moment your shift starts until it ends except for your breaks.
I learned that dealing with customers can be the most challenging and rewarding thing you could ever do.
Management is very supportive within their structures.
It is a very structured existence. To promote consistency and deal with customer volumes, everything is measured and policies are in place. Your call flow is evaluated and you must hit those points in a specific order for maximum marks.
The culture is a a mix better trying to make life as stress-free as possible while under the structures.
The hardest part of the job is letting go of the negative emotions we are often exposed to.
The most enjoyable is solving a complex and difficult issue for a very relieved and happy customer.
A typical day working at Rogers. You get to meet a lot of interesting people with a lot of exciting career paths representing a large telecommunication company. If you are in IT and you live in Canada life is great if you work for Roger at anyone of there cooperate campus's.
Working at Rogers Cooperate office/campus
Working at Rogers Cooperate office/campus through an IT Agency
Communications Specialist (Ancien employé) – Toronto – 1 mai 2018
Sometimes it's who you know and not what you know or bring to the table that gets you ahead. More onboarding and training should be implemented in order to fully understand the requirements of the job.
SAS Developer Lead (Employé actuel) – Brampton, ON – 30 avril 2018
OK to work with I teach and mentor. nothing to learn management is not easy o deal with. ok workplace culture given very short time to finish any task 10 days work. 1 or 2 days to finish No commitment to the contract duration signed. the most enjoyable part of the job is at implementation time
Store Manager (Employé actuel) – Thornhill, ON – 21 avril 2018
Never have I worked for a company that has invested so much time into my personal development. I have grown as a person not only at work but in my personal life too. I owe this all to the training and development given from Rogers.
Ever changing, great people, reasonable pay, opportunities for growth
Every business has it's flaws, the pros out weigh the cons