If you can play the politics then this is a place for you
Senior Mobile Developer (Ancien employé) – Toronto, ON – 9 août 2018
Management wants competitive people, but the people that work there learn to work against each other and have little integrity when it comes to feedback about others and work they do. That's the tone management unknowingly sets for the developers/QA/product managers/etc. The mobile management's main concern is creating a better mobile app for higher management to see, but they'll never end up doing that cuz there is no team development on their team. So they will just continue to talk higher management in thinking their app's better than it really is. They will keep throwing out good developers, and adding the ones that talk bs behind other devs back (i.e. every other Indian person). The job atmosphere in this mobile sector is far from Ted Roger's original vision for the company.
culture is good, including getting to see celebrities, and having a cafeteria
Sales Representative (Employé actuel) – Toronto, ON – 31 juillet 2018
I really enjoy working there. I work at dealer store which has good management. I love how they care about customers and encourage us to welcome customers. One thing I dislike is the pay structure. I find it unfair and that I need to hit commission every month in order to Iget extra money or not, there will be consequence which I find unfair. Cooperate Rogers doesn't need to deal with that.
Great Canadian company in dire need of a vision and a plan
Technical Support Representative (Employé actuel) – Toronto, ON – 31 juillet 2018
Working at Tech Support for a Telecommunication company means you must be prepared to deal with customers who will be very demanding and frustrated with poorly working services. You will rapidly become accustomed to helping them and learning tactics to get the customer back on your side. The work is long and it can be frustrating at taxing at times to deal with a almost unending tide of aggravation but it has its upsides. You will learn how to think on your toes and improvise when tools or procedures become faulty. Luckily there is a very positive culture of support when you interact with colleagues. the teamwork and sense of companion is great. As for the company I really wish I had a better idea of what Rogers vision is. Once it seem like the company had a plan but now it doesn't and it reacts to the problems in a very reactive manner. As a tech support representative you see many of the faults and breaks in process in the company and I honestly wish it would take many customers lashing out at the front line line workers to finally spur a reaction from the higher ups. Plus there are many rules and regulations that Rogers seems to focus on instead of the core of the business which should be helping Canadians connect
Discounts of Monthly services
Long hours and lots of stress from Angry Customers
Sales Manager (Ancien employé) – Guelph, ON – 27 juillet 2018
As a company there strategic method changes to frequently. Needs to set a clear distinct focus without shifting and flip flopping on policies consistently. Upper Management has some phenomenal leaders where the focus is on the people. Others lack that area and should look to develop that within themselves.