Rogers Communications
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Is the training for the customer service at home position all virtual?

6 réponses

  • Since covid, the training session has been limited to virtual environment. However, the traning sessions have been developed in such a way that learning has been made a lot easier

  • Yes it is virtual.

  • The training is mostly done in a simulated classroom environment. But these are very limited; you might as well be trying to learn from PowerPoint slides. The training is very long and a waste of time. Yes it is paid, but it is horribly boring and basic. They teach you how to have a conversation and that's about it.

  • Customer Service training is done on company site.

  • No training

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  • No, they do bring you in for the rare training session

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  • Is the training for the customer service at home position all virtual?