To many people with ideas that are out of touch with the customers and the employees, especially the service and parts techs.
You have to fight for the the wage you can get tooth and nail, every time I was reviewed they were happy with performance but could not give more money to to economy, other employees, monthly budgets etc..
bonus system out of touch,now replaced with system that is meant to drive service sales whether machinery needs it or not.
Poor out of store management, not personable.
Good benefits, decent rsp match program.
Poor leadership outside of the store you’re in. Skilled tradespeople, are not considered an asset, as they should be.