River Rock Casino Resort - Avis

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1,0
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worst place to work at
cook (Ancien employé) –  Richmond, BC30 avril 2019
not very nice place to work at. employees are nice but management was terrible. like the rest have mentioned, management don’t care about your life. “it’s business”.
Points positifs
none
Points négatifs
everything
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2,0
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Friendly staff but depressing work culture.
Pit Boss (Ancien employé) –  Richmond, BC22 janvier 2019
Terrible scheduling and hard to ever request / book time off.
Management lacked personal relationship building skills that created a bad trickle down effect.
Profits would rise, wages would stagnate.
Impossible to learn new games as they would outside hire rather than promote from within.
Points positifs
Free dinner.
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4,0
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i enjoy working in a place that never sleeps
Account Manager (Ancien employé) –  Richmond, BC11 décembre 2018
the casino was very challenging from the stand pint of keeping it clean due to the fact that it never close, Is open 24 hours a day 7 days a week 365 days a year
Points positifs
a wide variety of food places t eat
Points négatifs
long hours
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3,0
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No work life balance
BANQUET SERVER (Ancien employé) –  Richmond, BC14 octobre 2018
A good place to work if management is concerned about their people than just about the business. No work life balance, management does not really care about your well being most of the time.
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4,0
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Great place to work.
Surveillance Operator (Employé actuel) –  Richmond, BC1 septembre 2018
Loving everything about my Job. It is a great place to work. People/Management all are awesome to work with. The company does take care of their employees as well.
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5,0
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Great Team
Currently a server (Employé actuel) –  Richmond, BC15 août 2018
Team Work. Enjoyable. great benefits.

Great communication within the team. Team players. most of the days of the week are busy. Great regular guests to serve.
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1,0
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Waste of time
Dealer (Ancien employé) –  Richmond, BC1 août 2018
Won’t be staying here longer, job is easy and pay is low for the industry, only applied because I’m new to the province, try others competing casinos that seem better
Points positifs
Can’t think of any
Points négatifs
So many, shift work, pay, coworkers, management
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5,0
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Fun and exciting place to work with a great atmosphere between co-workers
Banquet Manager (Employé actuel) –  Richmond, BC30 juillet 2018
River Rock is an exciting place to work with multiple career opportunities in multiple areas of the hospitality industry and provides regular training for employees to enhance their skills.
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5,0
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Busy place in Richmond
Sous Chef Pastry (Ancien employé) –  Richmond, BC28 mai 2018
If you looking for a place to work in everyday fun and challenge this the place in Richmond. Great benefits, everyone care about your work life and make you feel family at work.
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4,0
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Always be forced EO for early night shift
Card dealer (Employé actuel) –  Vancouver, BC2 mai 2018
Everything is ok for me. Being forced EO(early off) is so frustrated for me because I have a lot of bills to pay every month, less hours means less money. I tried to work so hard, but the company doesn't care about staff's lives. I have to find another part time job to fulfill the EO hours money in order to pay my monthly bills. so sad.
Points positifs
good benefit, good tips
Points négatifs
forced Early off, low salary
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3,0
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Salary and working conditions suboptimal, great staff and pit bosses.
Casino Dealer (Ancien employé) –  Richmond, BC30 avril 2018
Working 8 hour shifts, with 15 minute breaks every hour. Motions and movements must be precise, must be at attention at all times. Depending on the time of shift, customers can be more to less bearable.
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3,0
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Worked for Guest Services in the Poker Room mostly
Customer Service (Ancien employé) –  Richmond, BC2 avril 2018
I worked the 7pm - 3am shift so I had no social or family life!

The pay was good, but you had to give up a lot for it, and they did offer benefits

The Casino life is different
Points positifs
Paid well
Points négatifs
schedule
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3,0
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banquet server
Banquet Server (Employé actuel) –  Richmond, BC20 mars 2018
Work experience is any experience that a person gains while working in a specific field or occupation, but the expression is widely used to mean a type of volunteer work that is commonly intended for young people — often students — to get a feel for professional working environments.
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5,0
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Productive, Physically demanding job
Money Count Team Member (Employé actuel) –  Richmond, BC18 décembre 2017
-I worked for almost 14 years in a graveyard shift;
-Nature of my job is physically demanding and repetitive;
-Everyday we pulled and replaced all the cash money boxes from all the slot machines and table card games and poker chips;
-After pulling from the gaming floor, we opened all cash money boxes and count all the incoming cash for the day;
-We does the data entry, verification of all transaction receipts from each cash money boxes;
-We reconciled all the money and balance;
-We complete all the verification of transactions and make a days report.
Points positifs
Always fun in cash handling counts and volume balancing.
Points négatifs
Permanent graveyard shift and coins and chips boxes are physically stressful during lifting, pulling, carrying and opening
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4,0
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Shift and seniority mean everything.
Table Game Dealer/Supervisor (Ancien employé) –  Richmond, BC21 septembre 2017
Secure gaming chips, assigned to different gaming table depends on the skillsets. It's not easy to get to know everyone from the same department due to its high turnover rate. Life will be affected especially working overnight.
Points négatifs
Extremely tight salary cap space, lack of promotion opportunities
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3,0
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good place to work
Hotel Doorman (Ancien employé) –  Richmond, BC15 août 2017
hotel doorman is fun position. You deal with a lot of the undesirable crowd so make sure you have a thick spine. Casino is ok, treat their employees fair
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3,0
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fun place to work
Dealer Supervisor (Employé actuel) –  Richmond, BC13 juillet 2017
Job is fantastic but most busiest casino in all over Canada. Some colleagues and customers are outstanding and very friendly. keeps my day going one a day..
Points positifs
colleagues
Points négatifs
graveyard shift
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4,0
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Great team members
Employee (Ancien employé) –  Richmond, BC15 mai 2017
Lots of transition over the past couple years. Very successful business. Location is a huge part of it. Team was awesome but the hours are long and pressure to show results is high.
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5,0
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stimulating work environment
floor security (Ancien employé) –  Richmond, BC30 mars 2017
this was a great and fast pace environment to work in it is very physical and the maximum time you can sit is 1 and a half hours during a shift and you must always be alert
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4,0
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It is good compay, and it is fun place!
Dealer Supervisor (Employé actuel) –  Richmond, BC26 février 2017
2002 – 2005 I was a card dealer in River Rock Casino, I have learned all the games, and spent a good time in the game with the customer for the past 3 years. In June 2005 I promoted the Deale Supervisor until now. In the past 12 years I have learned how to provide good customer service, but also aware of how important it is to provide a good customer service and every time I help a client or solve a customer problem, they will be grateful and sweet smile will make me feel very happy. This is an unforgettable journey of life.
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