Retirement Concepts
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Retirement Concepts - Avis

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Some staff are rude. Shortage with staff. too much workload. unfair management. scheduling at messed. there's 4 unit and if 1 unit has no nurse. one will do 2 unit (up and down). 2 other nurses will have 25-28 res. while i was doing 46.
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Réponse officielle de Retirement Concepts
31 mars 2021
Thank you for sharing your experience working at Retirement Concepts. We greatly value your feedback as we are continuously working on improving our employee’s experience across our sites. We are deeply sorry that your experience fell short of your expectations. Please reach out to recruitment@retirementconcepts.com if you would like to further discuss your review. We will share your feedback with our communities to improve our employee’s work experience. Thank you for contributing to the well-being of our seniors. We hope you will re-consider Retirement Concepts as an employer in the near future.
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Management sits in the office all day complaining about management at head office, loud enough for staff and tenants to hear. An over all very embarrassing place to work. Staff are over worked, miss breaks, management is rude/arrogant to the careaides. Its toxic.
Points positifs
Back in 2008 it was a decent environnement to work in.
Points négatifs
Too many Cons. Its Toxic.
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Réponse officielle de Retirement Concepts
18 mars 2021
Thank you for taking the time to leave a review on our page. We appreciate you sharing your experience with us. We are sorry that your experience working at Retirement Concepts fell short of your expectations. Please connect with your General Manager or your HR representative regarding your experience. Please feel free to also reach out to recruitment@retirementconcepts.com if you would like to further discuss your review. We will share your feedback with our communities to improve our employee’s work experience. We appreciate your loyalty and contribution to the well-being of our seniors and want to ensure that your continuing employment with us is improved.
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Management make you work work and work under staff, don't care if you have a chance to take your break or not, charging resident very expensive but provide very low quality food. Never treat lower ranking staff with respect and did not provide enough tools for staff to work. Example: dish washer don't have a proper glove for there dish washing.
Points positifs
Free lunch but never have enough food for staff.
Points négatifs
No break
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Management truly cares about having their employees grow as much as possible, there are a lot of learning experiences that you can gain from working here. My team has been AMAZING with constant support and ensuring that we are always checking up on each other :)
Points positifs
Supportive of growth, fun coworkers, flexibility
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I found that all the managers were over worked and under valued. It was my job to manage the kitchen and to work a 5 full shifts a week as the lead cook and the same could be said for all the department heads. When I arrived I was told to punch in to track my hours then when the hours were to many the regional manager asked the GM to get me to only sign in for 8 hours a day (falsify my hours).
Points positifs
I got payed, I got benefits and I became a good crisis manager.
Points négatifs
Terrible cooperate culture. The whole company needs creative and innovated change.
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Fast-paced. They implemented programs so fast people do not have time to adapt to the change. The expectations are through the roof. What would be done in a year is expected in 4 months.
Points négatifs
long hours to keep up
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they real you in with promises and future positives then dont keep them , there wanting a lot of work out of you they dont want to pay for bbbblaaahhh blaaahhh bllaaahhh bllllaaahhh
Points positifs
there is no pros for this company
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The toxicity of this company starts at the COO and trickles down affecting all employees. The mistreatment of management at site level is horrific, yet they’re told how valued they are!
Points positifs
Paycheck
Points négatifs
Toxic culture
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Love the people but since the company has been bought by the Chinese government it has continued to struggle to maintain good customer service. The company now only seems to care about it's bottom line even if the residents have to go without.
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I loved the seniors, most of the staff are amazing, the management sucks. They will tell you something and then say something different to someone else. There is not an open door policy and the concern of the management is how much money they earn. Instead of residents care and needs.
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Réponse officielle de Retirement Concepts
15 avril 2020
Thank you for your comment. As a company we strive to be better everyday and will look into your concerns.
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Retirement concepts health care staff and management welcomed me in their team with positivity and full of support. They are very open minded in the ideas their staff shares. They listen and respect the opinion of everyone in the team. I am happy at the moment with our team
Points positifs
Teamwork
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Réponse officielle de Retirement Concepts
15 avril 2020
Thank you very much for this amazing comment. At the end of the day we are all here for our residents and making their lives as positive as possible. We are glad you are enjoying working for Retirement Concepts!
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From utilizing nurses only licensed in Alberta to work in BC, to firing a staff member due to taking personal time off due to visit a palliative parent, the top senior leadership at Retirement Concepts and West Coast Seniors Housing is as unethical as it comes. Top leaders continue to lie to residents, family, staff, media and even various health authorities. They claim that they are understaffed due to lack of talent in various markets...the fact is, they are understaffed due to paying less than a third of the industry average in so many positions. It is unfortunate that organizations such as Retirement Concepts/West Coast Seniors Housing operate in such an unethical way, in an industry dealing with some of our most vulnerable citizens. These business practices are, without a doubt, impacting the quality of life of those living in the communities run by Retirement Concepts/West Coast Seniors Housing. As the saying goes, “Integrity is about doing the right thing even when no one is looking”. The fact is, everyone is looking - from residents of these retirement homes, their families and friends, staff and many other community members. The arrogance displayed by this organization sickening and non-response to so many media inquiries is criminal. The leaders at Retirement Concepts/West Coast Seniors Housing need to be held accountable and shut down. Kudos to the health authorities that have taken control of some of these private retirement homes.
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It seems that some employees with RC who work in administration, GM, etc. enjoy their work because they don,t see resisdents not properly looked after
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Forced overtime to make it appear staffing is adequate. High management turnover. Heavily investigated by licensing. It used to be a great place. Now it isn't. Equipment is old and outdated. Rationing of incontinence products.
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The environment is extremely toxic, they constantly misled you for schedule, pay and benefits. It has one of the lowest pay-scales I have seen, despite your level of experience.
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I learned a great deal from working at Retirement Concepts. This experience showed me how important activity and engagement really is for seniors in contributing to their sense of meaning on a day to day basis.
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I worked as a casual Registered Nurse for a year. RN's were given way too much duties on top of looking after their residents' while the LPN's had half the work. RN's were made to be security guards, deal with conflict resolution, maintenance issues, babysitting LPN's, HR issues & scheduling of shifts etc. all for what a few extra dollars that we made more than the LPN's? NOT WORTH THE STRESS AND AGGRAVATION! HR and managers would come and go one after another not even staying there a year. On top of it all I was bullied and harassed by the night shift nurse and the Director of Care did nothing about it after bring it to her attention! Absolutely unprofessional, appalling, unorganized, high turn over rate company. My advice if you are an RN.....RUN!!!!
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Good place to work learned a lot employed there for 7 years very fast passed worked on ADP payroll system processed payroll for approx. 36 different divisions with payroll of 3500 employees Enroll, terminate and reconciled benefit worked with employees, vendors and Government Agencies Enjoyed my work as Payroll Administrator
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What a mess this company is in. I lost count of managers after 6. When outside sources purchased the company I seen numerous cutbacks which took away from the residents and thus making life at the village miserable. You either have to be in good with management or else they will make your life a living nightmare. Final straw is when they promoted a LPN to General Manager because they could not find anyone to come work for them as a GM.
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I started working for Retirement Concepts and was hired to be reception. The GM at the time, admin coordinators and the managers had no clue what to train me on and would give me work without explanation or direction. The on week two the new interim GM who was also the Community Relations Manager trained me whenever she had a moment and was really the one who had all the answers. No one else seemed to have a clue. She shared everything she possibly could and made sure I was comfortable in the position. The hardest part of the job is the unprofessional Managers and staff who gossip about each other and dump blame on each other. The best part of the job is the sweet seniors who just want a little help or to chat.
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Sweat shop with a revolving door! Turnover in payroll dept is very high, only people who were there for a while and get paid a fair wage are staying. And the manager’s friend who is the favourite and can do no wrong. Management lacks leadership skills, is retaliating against employees for calling in sick, or for having an opinion. Management likes to gossip about their employees creating a poisonous work environment. Company expects you to work overtime without paying. Applicants are misled in the interview process about being able to work flex time. The list goes on...
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