Team Leader (Ancien employé) – Vancouver, BC – 7 juin 2019
Working in the store was always fun and we had a great team from sales associates to our store manager. The biggest issue was higher management, who had unrealistic sales and dress code expectations. If we were projected to have high sales and did not meet them, the store team was blamed for it which was frustrating when traffic was down. To make up for the low sales, they really push for you to be in customers' faces and "sell sell sell!" to the point where it is uncomfortable and customers are visibly unhappy. They also require you to purchase and wear clothes from every single collection which adds up, especially if you do not get many hours as it is (they will cut your hours if sales are down that month). If you are part of the management team, you are guaranteed hours. If you are a sales associate, you could be working as little as 4 hours/week. I loved working because I was guaranteed hours every week, my boss did not actually make us buy clothes from every collection, and my coworkers were great. It really depends on the store!
Great team energy, fun customers, good first retail job, opportunity to move up in ranks
Slow to start hiring process (with no communication), unrealistic expectations
Good team to work with in store but not upper management
Sales Associate/Key Holder (Ancien employé) – Grande Prairie, AB – 6 septembre 2019
It was a good team to work with but upper management was very rude about keeping up to sale targets. We would also be stressed as soon as we heard our phone ring after a period had gone by that we had not hit our target because we would get rung out especially the store manager at the time.