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3,9 étoile(s) sur 5.
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Avis des employés pour Insurance Advisor chez Banque Royale Du Canada

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Titre du poste
Insurance Advisor80 avis
Lieu
Canada80 avis

Notes par catégorie

3,8Équilibre vie privée/professionnelle

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80 avis correspondant à votre recherche.Voir les 5 071 avis

Overworked mostly customer service

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L'avis le plus utile, sélectionné par Indeed
Chaotic office with mostly customer service and dealing with client billing issues, while still trying to meet sales targets. Was ok for experience but not a long term career path.
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Hectic and mostly customer service

Very busy walk in location mostly dealing with billing issues for people. Pressure to make sales targets. Varying shifts. Some alone. Was ok but not a long term option.
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Productive

Busy. Work is back to back. Management helps with coaching and assistance to make job easier. It is a tough job however with clients but company helps with preparations
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Fun workplace

Fun place to work, people are nice which balance out the fact that you take calls all day. You are going to be evaluated on everything you do: how long are your calls, do you follow your schedule, did you serve the client well. You will have lots of support from team leaders and mentors/coach. If you don't like being micromanaged don't go there, but if you like having a fixed schedule and following it to the letter and love insurance, good overall place to work
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Supportive management

Great place to work when you have extremely supportive team leaders, management and team members. Always inspire us to grow and learn new things. Pay range is average.
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Informations sur Banque Royale Du Canada

Sur la base de 652 réponses au sondage
Points forts
  • Capacité à atteindre des objectifs personnels
  • Sentiment d'appréciation personnelle
  • Capacité à apprendre de nouvelles choses
Points à améliorer
  • Rémunération juste par rapport au travail effectué
  • Absence de stress

Self reliant

You have to be reliant on yourself Dedicated to sell insurance Book meetings through out the weekTend to clients with the utmost care and concernEnsure you are doing the right activities
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It's okay

Definitely not what I was expecting. Very sales based. It seems to be the main focus and customer service comes last. A lot of micromanagement. Pay and vacation days are good. Sick days are kind of ridiculous, always asked to provide a doctor's note no matter what the situation, even if only off for 1 day.
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Fast paced but room for advancement

Overall not bad. Fast paced but they provide you with paid licensing / training. Can be stressful. There is room for growth . Colleagues are great. Diverse place.
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Search elsewhere

Management rules change at the drop of a hat, no professionalism. To many changes at management level and so affects the staff. The change over from Rbc to Aviva got a whole new set of rules and regulations and a whole new way of thinking and doing business
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Get your license and get out

I was a Licensed insurance advisor for many years with RBC Insurance. What started out as a great place to work, unfortunately, became an absolute nightmare.The system they use now is slow and unreliable, the job has become almost entirely scripted, there are always long waits for clients in the queue. Management is unsupportive, and often toxic. I have many friends that work for other insurance companies, and they all can’t believe the additional responsibilities placed on the agents (ie licensing, and other administrative items). The expectation is that you complete this while working or on your own time. Completing it while working is impossible because you are always on calls. Every time they add something new you get the same “well, it’s just one thing” from management. No, it’s not one thing, it’s up to about 15. Poorly run, unsupportive absolute nightmare of a job. My advice, work there if you must, just to get your licensing and some experience, then go somewhere else.

Points positifs

Good benefits, employee discounts

Points négatifs

Literally everything else
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You are stuck in the worst shift

They won't tell you that they will put you in the closing shift until you are on the floor already. You are stuck in the worst shift possible. Hey you can bid for a new shift but Goodluck on that. Even your own annual vacation, you have to bid for it. Only favors the few, considering they preach equality. Ah only on the surface.

Points positifs

Pay and benefits

Points négatifs

Working hours
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Insurance is the place where you don't want to start the career with

The field sales role has a very low base salary. On paper you can make unlimited commissions, but you need to make $4500 minimum in sales every single month to get any substantial commissions. If you miss the target by even a few dollars, the commission goes down to peanuts. Also, RBC does not provide any leads or helps with the prospecting. You have to find your own leads and do your own prospecting. And there is constant pressure to make sales and book meetings. We are told constantly that this is not a 9-5 job and that we need to work hard to build "our" business. That means working evenings and weekends. Just not worth the peanuts you get for salary
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Productive

Fast paced work. Peak summer periods extremely busy with little to no time off. Overall a good place to work and develop properly if one wants to remain in the insurance sector

Points positifs

Dental and medical

Points négatifs

Long hours
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It’s a good job, not the best company in the market

It’s a good entry job. I enjoy the team I work with and the competitive spirit that is there. Not a very modern environment, socially and technically. Quite conservative. But very accepting, wish there was more initiatives.
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Okay

A lot of work for little very little pay. One was constantly pushed to sell life insurance. Coworkers were friendly and some managers were nice. An ok job.
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Low salary, extremely difficult to get commission

The field sales role has a very low base salary. On paper you can make unlimited commissions, but you need to make $4500 minimum in sales every single month to get any substantial commissions. If you miss the target by even a few dollars, the commission goes down to peanuts. Also, RBC does not provide any leads or helps with the prospecting. You have to find your own leads and do your own prospecting. And there is constant pressure to make sales and book meetings. We are told constantly that this is not a 9-5 job and that we need to work hard to build "our" business. That means working evenings and weekends. Just not worth the peanuts you get for salary.

Points positifs

brand name

Points négatifs

low salary, too much pressure, difficult to earn commissions, no help from RBC in building pipeline
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Summary

One of the best places to work. A larger team was divided into smaller teams both in an advice centre and branch environment and the fast paced environment was made fun by the managers by engaging with their teams in a positive manner.
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Pushy

Typical sales culture. They want you to do anything to get the sale. Pitted against your coworkers. Very little advancement opportunities outside of the GTA.
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High stress, high turnover, low morale!

RBC Insurance is not a well organized place to work. They make the job of an Advisor very difficult and don't have the procedures in place to streamline the everyday tasks. Micro-managed to the extreme. No work life balance and overall and very depressing place to work. Treat their clients almost as bad as their staff. Would never work or endorse this place again!
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Short review

Good starting job,they have a fairly good training schedule, however not a lot of opportunities for growth as there is a lot of competition, depending on the manager they do like to micro manage
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very busy place to work for.

poor management in RBC insurance , very good management in RBC credit card department. credit card department are very reasonable with work and life. RBC insurance , management is very poor.

Points positifs

very friendly envirtoment in credit card department.
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Insurance Advisor chez RBC

Estimation de salaire
45 800 $ par an

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Note globale

D'après 5 071 avis

Notes par catégorie

3,8 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,7 étoile(s) sur 5 pour Salaire/avantages sociaux
3,6 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,5 étoile(s) sur 5 pour Direction
3,7 étoile(s) sur 5 pour Culture d'entreprise

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