Rapport credit Union - Avis
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L'avis le plus utile, sélectionné par Indeed
Great work life balance with only having to work Monday-Friday, 8ish-4ish. This schedule is unheard of in this financial services industry and a great plus to working for Rapport. Extensive benefits package at no cost to the employees which covers health, dental, and paramedical. Rapport is willing to aid in your professional development if you are interested in growing in your career. Lots of opportunity to provide feedback to management via frequent department, communication, and corporate culture surveys. Being a small institution with less than 100 employees, sometimes cross training and covering other desks is requested.
Réponse officielle de Rapport credit Union
6 février 2020Thank you so much for taking the time to submitting your review. At Rapport we continue to work on becoming an employer of choice; making sure our employees have a good work-life balance and have the coverage's they need is part of that commitment. Asking for feedback and providing employees with personal development opportunities is how we will move forward together. We know that when we have engaged employees, the company, our members, and all employees thrive. Thank you for your feedback!
Executive Management team/CEO need to take a good look at the direction the Credit Union is moving. Listen to your employees, encourage collaboration without retaliation. Work on your Culture, and most of all be kind to all of your employees.
Points positifs
Work hours if not management
Points négatifs
Poor Culture
DO NOT waste your time here.
Unprofessionalism at its finest.
Low hanging fruit.
Hard to see this comany helping any customer unless there looking for uncompetitive products and services.
Overall beyond disappointed with this company inside and out, be careful who you trust.
Réponse officielle de Rapport credit Union
6 février 2020Thank you so much for taking the time to submitting your review. We are sorry that Rapport did not meet your expectations as an employer or as a financial institution. We continue to evolve our product and service lines to remain competitive and to serve our member’s needs. If you would like to discuss any specifics, we would welcome the opportunity to speak with you. Please feel free to contact Human Resources.
Day-to-day work is evenly paced, health benefits are stellar, and staff get many holidays off as is typical in financial institutions. However, permanent full-time at Rapport does not quite pay the bills in Thunder Bay if you stay in a member service representative role (equivalent to bank teller) and do not fight for wage increases. Be wary, as the "locally owned and operated credit union" image is a facade; Rapport is a corporation with head offices in Toronto, Ontario. The branches in Thunder Bay and outlying regions are considered satellites, so lay-offs and demotions can come suddenly. At time of writing, several employees have taken on additional responsibilities due to recent retirements and resignations, with no accompanying increase in pay.
great place, great staff ample amount of support ... amazing company to work for . great co workers excellent team spirit . Progress level are high . good job
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Very supportive management, was able to learn a fair bit in the time I was there. Central location in downtown Toronto (head office) made commuting easy as well.
Great Co-workers and mostly a fun environment. Friendly and easy going environment to build relationships with members
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