Rallye Motors Auto Group
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Avis d'employé sur Rallye Motors Auto Group

Dishonest

1,0
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16 avril 2018
Service depart is very dishonest, always advising customers on service work that is not needed. All service work is overpriced, shop around. Pressure is to always sell unnecessary work, long hours of work with no breaks!
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1,0
Équilibre vie professionnelle / personnelle
1,0
Salaire / avantages sociaux
1,0
Sécurité de l'emploi / évolution de carrière
1,0
Direction
1,0
Culture d'entreprise
Points positifs
None
Points négatifs
low pay for long hours
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Avis similaires
2,0
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12 mai 2018
Même posteMême lieu
Service Adviser (Ancien employé) - Hyundai
I worked there some time ago. Loved the job and the clients, and for the most part, my co-workers.
I am also one of those people that are honest to a fault. I was there as a service adviser, and the job required 50 hrs per week minimum.

I thought to myself, I put those hours out of the love of a job anyway, that's easy.

While there for 3.5 months, I thought, perfect, passed my probation. Then I was brought in the office of the service manager. He told me, "I wasn't a fit for the team long term". So I questioned it, turned out, didn't make a client angry, nor a tech, nor a salesman. But I wasn't a fit for the team long term. I remember calling out 2 techs on trying to sell a brake service that wasn't needed (pads weren't stuck). I believe in a brake service, but not when not needed.

The pay was great, but management changes policies depending on the rage of the client at the time. And they are always looking at pointing fingers. Never take the blame for bad policies, just blaming staff when a client is angry.


It definitely surprised me when they let me go, however, they wanted certain stats in the shop, and I couldn't attain them and sleep at night. I'm now working for another dealership, that while stats are a huge measurement stick, they are used only for internal things. They don't translate into tools for discipline.


I once heard in a fixed op meeting "I hear people really think you love them (insert service adviser name here)"


That service adviser then replied "they think I love them, I'm just in it for the money, so if I can play the part, and get them to
 - plus...
Points positifs
Dealing with the public, money, somewhat of a process for everything, every client is treated almost the same, staff discount in the shop
Points négatifs
Never secure in your job, long hours, every time you're called in the office you're not sure if it's the last time
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1,0
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13 septembre 2020
Sales Associate (Ancien employé) - Moncton, NB
Nothing good, very aggressive sales strategy.
Only customers money 💰 is the target, nothing else, like advice or customer service, Sales closing is 100% priority in this company, no more.
Points positifs
Any thing
Points négatifs
100%
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1,0
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18 février 2020
Sales Specialist (Ancien employé) - Moncton, NB
When you work for rallye motoplex just know you gotta get what you can get for customers coming in the door cause they only give leads to certain people and don't allow other sales people a fair chance to make a living. You work with some great people but they only care about the money and not the customer service and is alot of smoke and Mirrors
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