The principle of Right at home is great as it is to care for those in needs at their own home. The carers working for the company are the one making a different to clients with very little recognition as management is awful. Specially the managing director is extremely unprofessional lacking the skill to listened to the staff and manage them in a way that practice respect and confidentiality. The office environment is extremely infectious where no support is given all the opposite you get treated as if your voice don’t matter and under appreciated. Carers can’t visit the office as the director makes it an issue and equally dislikes when carers start building a professional relationship with the office staff. Directors approach is the worse I have experienced hence why retaining the office staff is not happening lasting no longer than a few month. I will no recommend Right at home Croydon. if you want to feel value and your autonomy respected stay away from this franchise in Croydon as all it cares about is making money and ownership of your persona which violates human rights and ethics.