Avis des employés pour Front Desk Agent chez Quality Inn and Suites

Worked here for about a year before we had to move due to my spouses job, was a very easy going environment. Easy interview and was hired on the spot.You have to deal with alot of entitled guests coming in. and the GM was terrible. He never did his job properly, was always late and leaving during the day for personal issues.

Points positifs

nothing

Points négatifs

no lunch breaks

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Had enjoyable moments

Front Desk Agent (Ancien employé) - Whitby - 10 juillet 2023

All in all it had enjoyable moments, the pay was terrible but that seems to be the way in hospitality! Different management and owners now so not sure what the atmosphere is like anymore.

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Informations sur Quality Inn and Suites

Sur la base de 147 réponses au sondage

Points forts

Absence de stress
Sentiment d'appréciation personnelle
Capacité à atteindre des objectifs personnels

Points à améliorer

Rémunération juste par rapport au travail effectué

Unhappy

Front Desk Agent (Ancien employé) - Fredericton, NB - 23 février 2023

There isn't enough training, the work environment is discriminatory. There is not any room to move up. management could be more supportive and appreciative of the hard work that is done

Points positifs

other staff

Points négatifs

breakfast leftovers arent free. no room to move up.

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Coworkers are great but the owner is not.

Night Auditor/Front Desk Agent (Ancien employé) - Halifax, NS - 16 juin 2022

For the most part, I enjoyed my time working at the hotel. Most of my co-workers were fun to work alongside but there were a couple who were frustrating.I was told the owner was a nice guy but he doesn't like when employees make honest mistakes.

Points positifs

Great co-workers and managers.

Points négatifs

Owner is not very forgiving.

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Like working

Night Auditor/Front Desk Agent (Employé actuel) - Windsor, ON - 13 avril 2022

The work day is not always fast paced but it is interesting when working nights. You get to meet lots of different and interesting kinds of people. Job can be awarding if you make it so.

Points positifs

Meet some great people

Points négatifs

Have to deal with some strange people sometimes

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happy and grateful

Breakfast Ambassador / Front Desk (Employé actuel) - Kindersley, SK - 22 juin 2020

I'm so Happy and Grateful to be part of the company listed in my resume because I gain experience and meet new friends and people. I must say that this really a once in lifetime adventure

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Fun workplace with friendly coworkers.

Front Desk Clerk/Laundry Attendant (Ancien employé) - Fredericton, NB - 28 mai 2020

- Always keeping busy with different things to do. - Coworkers are very easy to get along with. - Management is very dedicated to keeping everything maintained. - They throw the best staff parties/baby showers for employees.

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Front desk manager job needs skills

Front Desk Associate (Ancien employé) - Gananoque, ON - 4 février 2020

You are managing 100 things at a time, and there can be some unusual events. Quick thinking and managerial skills required. Not very rewarding but definitely a stepping stone for becoming a hotel manager

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Productive and fun place to work

Front Desk Agent (Employé actuel) - Orleans, ON - 30 novembre 2019

excellent work environment Fun place to work . We work as a team. Management is really understanding. Most enjoyable part of the job is people. It's like a big family.

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Fun staff

Front Desk Agent (Ancien employé) - Red Deer, AB - 16 septembre 2019

Having never worked in a hotel before, it was a learning experience. Poor guests would make it a bad experience but overall it was a great experience. Friendly cleaning staff and the new front desk manager Ted was exactly what the Quality Inn needed.

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Emplois et carrières chez Quality Inn and Suites

Postes : Front Desk Agent

Agent du service clientèle / Guest Service Agent

Brossard, QC

il y a 11 jours

clerk, hotel front desk

Not a good place

Front Desk Agent (Ancien employé) - Whitecourt, AB - 14 septembre 2019

Don’t work there unless you want to be treated badly. Smiling or talking amongst staff is forbidden. Gossip and rumours are rampant. Confidentiality is nonexistent.

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Drama

Front Desk Agent (Ancien employé) - Yorkton, SK - 26 septembre 2018

The job was great. Pay was good but not great. Unionized so they have to follow the guidelines. Great benefits after 90 days. The owner is super, however the person left in charge plays games and the people liked are favoured. Not noticeable at first but it shows up eventually.

Points positifs

Meeting great people.

Points négatifs

Too many children dressed as adults.

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A fun work place, very busy

FRONT DESK CLERK (Ancien employé) - Merritt, BC - 11 juillet 2018

I liked working at Quality Inn Merritt because they scheduled me around my schooling. I learned how a hotel operates. The hardest thing was to deal with conflict with guests

Points positifs

scheduling

Points négatifs

management

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It was okay

Front Desk Clerk (Ancien employé) - Edmonton, AB - 15 juin 2018

Best part of the job was meeting new people who were traveling through the area. Quiet little place work. Sometimes you are at the front desk alone.

Points positifs

Nice environment

Points négatifs

Working alone even if you are very new

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Great management and fantastic staff

Front Desk Agent (Employé actuel) - Fredericton, NB - 10 juin 2018

Management and staff are exceptional. I love working here. The hotel has recently been renovated so it is a clean and updated place to work. If you like a faced paced environment and enjoy people, this is the place for you.

Points positifs

Great staff

Points négatifs

Employees stay so no room for advancement

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Stable Place for employment

Front Desk Agent (Employé actuel) - Lethbridge, AB - 22 mars 2018

- Good place to work, very good team atmosphere -Front desk, you work solo, so its nice to have control of situations and you learn valuable personable skill -Consistent schedule -Good for allowing time off for family matters

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This place was a good place to work at it was fine and treated their staff great

Night Auditor/Front Desk Agent (Ancien employé) - Halifax, NS - 14 mars 2018

The Quality Inn is a great place to stay if you're just looking for a quick stay with a family or friends just to it visit Halifax a little bit the staff there are very nice there's a pool there and it's pretty clean not really any complaints except for the breakfast it's very very cheap.

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front desk

Front Desk Reception/Chamber Maid/Laundry (Ancien employé) - Kamloops, BC - 4 janvier 2018

i found it quit quiet at night while i was there. It was every second day we would get a little busy from the rocky mountain rail road train. The pay was not great but i some how managed to get by, but that is why I am not working there any more there was no benefits and it was low pay at that time.

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Amazing work culture

Front Desk Agent (Employé actuel) - London, ON - 11 décembre 2017

daily interactions with guests. great friendly and amazing management treating each other as a family rather than a work team members great connection starting from management to the Housekeeping department

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Decent pay but horrible work environment

Front Desk Agent (Ancien employé) - Mississauga, ON - 17 novembre 2017

Good pay horrible work environment. The managers go by favoritism and treat you like slaves. Too much drama. Managers will not give you the days off you want and just make the job miserable for you. Overall the General Manager was really nice but the other managers need to go and get new management for this corrupt hotel to be successful. Over 10 new employees left, now you know why.

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Quiet

Front Desk Agent (Ancien employé) - Ottawa, ON - 25 juillet 2017

Working the front desk was a great experiencing in terms of working independently with little supervision. As a front desk agent I was both customer facing and performing nightly audits.

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Front Desk Agent chez Quality Inn and Suites

Estimation de salaire

16,08 $ par heure

En savoir plus sur les salaires du poste suivant : Front Desk Agent

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