Quality Inn and Suites
3.3 étoile(s) sur 5.
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Quality Inn and Suites

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Worst place I’ve ever worked

Worked alone from 11pm-7am, no security. No shift premium. Never saw so many hookers & drug dealers. Had to do Night Audit, Front desk, Security, & Maintenance. Had a mentally disturbed guest threaten me, GM was no help & Manager was upset when I asked her to come in to replace me as I was too scared to stay there alone. Was there a month & 1/2, never went back, not worth min wage.

Points positifs

None

Points négatifs

Listed above

Notes par catégorie

1.0Salaire / avantages sociaux
1.0Direction
1.0Culture d'entreprise
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Unporfessional and Poorly managed

I worked as a night auditor and there was absolutely no communication between employees and management. I brought multiple issues to their attention and received no answers. They are unprofessional in the way they conduct their business, guests in the hotel are absolute last priority, at least once a night I would receive complaints about things that other shifts had done wrong or not completed at all. When I started working there I received training on a shift that I wouldn't be working on and only 2 days of training on my actual shift and was left to figure the rest out myself and when I had a question and attempted to contact management I would receive no answer. A typical day as a night auditor includes attempting to figure out what the day shift had done wrong and figuring out a way to fix it. filling out information from the daily statistics from all departments in the hotel and restaurant. however multiple nights I was not provided with the information from the restaurant needed and couldn't complete the work. you are also expected to take orders from every manager in the building including the restaurant manager even when what they say contradicts another. Although this job does offer completive pay it is no where worth it for all of the things that are expected of you. as a night auditor you are the only employee in the entire hotel and are expected to look after 86 rooms of quests completely alone. This job is also not meant for a young female as there were multiple nights that I was made to feel extremely uncomfortable by drunk guests and when I brought it to the - 

Points positifs

competitve pay

Points négatifs

bad managment
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centralized audit

I worked form 11:30PM to 7:30AM. The Night-Auditing is computerized. Any errors, the previous shifts failed to identify, will haunt you. I learnt the auditing in there; managed to survive there because I have find the mistakes and correct it. The pay was too low.

Points positifs

Learnt the toughest auditing process

Points négatifs

A family working for the Boss is managing - you would be assigned the worst shifts
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Wrongful Termination - Barrie

I could go on about a lot of things, but the problem is that on my shift (3-11) we have no other staff. Whether its a full house on the weekend, or ten people on a slow day, I'm the only one there. There is no maintenance or security. I (the front desk associate) am responsible to make sure things run smoothly, and that I respond to as many calls as possible. I have never called off for a shift, and the only time I was late was when the roads were blocked from one of the power lines falling down. They will say they had another associate, but they were only there for contract work, they were not hired by the company and do not work under the Quality Inn name. It doesn't make sense to call on someone who paints and assume they'll be okay as a security guard. I have worked there for months without incident. I have performed multiple evictions from noise complaints and even violence. One night I made the call to have an unregistered guest removed from the property. He was not registered, had no I.D to verify who he was and decided to make it known that he was an ex criminal. With no security, no id and a scenario that screamed 'shady' I made the call to non-emergency to have the two escorted from the property, as I didn't feel comfortable going all the way upstairs to knock on their door. Apparently seeing the police at his door, the guy jumped from the second story window and ran on foot. My manager insisted I provoked the situation and that I was discriminating against someone just because they had a criminal background. He has insurance. This isn't even the worst - 
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Note globale

3.3

D'après 3,979 avis
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Notes par catégorie

3.2Équilibre vie professionnelle / personnelle
2.5Salaire / avantages sociaux
2.7Sécurité de l'emploi / évolution de carrière
3.0Direction
3.1Culture d'entreprise
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