Princess Auto
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Avis des employés pour Customer Service Representative chez Princess Auto

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Enjoyed my time at Princess Auto. I was there before the new store opened. The layout, dated interior, and ancient inventory system were all drawbacks. The management really pushes customer service and mean it which I enjoyed. They were willing to do most anything to make the customer happy.
Points positifs
Good People, helpful leadership
Points négatifs
Not enough hours for me, was looking for full time
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Unless you are a total suck up at all times you will not be a good fit for this company, very clique, TLT's will scream at employees if they are having a bad day. Admin doesn't know how to properly schedule coverage and new management is a joke.
Points positifs
benefits
Points négatifs
management
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There's no room for real advancement, and the wages are a joke. Management, or lack there of, is the biggest problem in the store. Outside of that they are a typical retail employer, with the same outlandish expectations for availability, and very little flexability for full timers.
Points positifs
decent benefits
Points négatifs
horrible pay and hours
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versatile workplace many things too offer. Good work environment. Always room for advancement. Paid benefits as well as PCT paid 40 hours. Was happy with the company but I need a change
Points positifs
paid benefits
Points négatifs
shift work
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some of the managers were fantastic and some not so much. money really is their bottom line and they dont care if your sick or hurt always want you to work anyway
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Co-workers are nice to work with, always something to do and learn. Could never quite figure out the management as they were always changing their minds, you'd get into trouble for really petty things, always being watched, not allowed to talk to your co-workers in between work, and even get into trouble for helping clients coming in for help who could be potentially spending hundreds of dollars even in the thousands but would get into trouble for helping/talking with them for "too long". All of these factors really lowered the moral of the team, customers would even comment at why does everyone have a gloomy face? Not the type of vibe you want to give off to people potentially spending money at your store. The most enjoyable part of the job was helping clients find what they need or where to find it if it wasn't in stock and interacting/helping your fellow sales/cashier staff
Points positifs
There used to be schedule flexibility, and some free food
Points négatifs
Not a lot of work life balance, salary should be a lot higher for everything that we did, no real room for advancement unless you move out west
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The company was awesome, best place I have ever worked. I was a long term part-time employee. The atmosphere was great and there was room to grow personally and professionally. The pay was above average for retail work and the benefits were pretty good.
Points positifs
rsp contributions
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The pay was good and the profit sharing great. I always felt like part of a team. I have many fond memories of times both at work and social events. My Princess Auto family helped me through some bad times like losing both parents just a month apart, adjusting my schedule to help me be able to stay working due to an illness and making sure I was ok since my husband lived in NJ. Since retiring I miss them. I still keep in touch with many.
Points positifs
Flexible schedule, profit sharing and friendly environment
Points négatifs
Sometimes management did play favorities.
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Great place to work! very accommodating for hours and always opportunity to work more hours. Customers are great to deal with and love working with them everyday!
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It: was a very good run working there had fun on the job and did work too.Only I left there was management changed and then started to get sour to work there.But overall it was a fun place to work.
Points positifs
very fun
Points négatifs
sometimes had to eat fast.CUTOMER SERVICE!.
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You get good benefits but if you're part time you can only get them after 2 years and full time 6 months I believe. Management sucks and not enough people working shifts, constant complaints from costumers about no assistance provided by employees but management still doesn't do anything about it. Management complains about employees not doing anything but standing around and just chatting when managers do the exact same thing but rather than doing it out on the floor- they do it in the back where they're not seen for their entire shift. Customers make inappropriate comments to you and feel like its okay and theres nothing employees can do about it.
Points positifs
Benefits
Points négatifs
Boring
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Very unpleasant experience. Management was aweful. Made me very unhappy because of management, very unprofessional, was harassed. Benefits were great.
Points positifs
work place
Points négatifs
management environment
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I really enjoyed working at Princess Auto. I was a sales Representative which meant I had my own section of the store that I specifically took care of and had knowledge about. I learnt a lot about different trades and what tools are needed for them. My management was wonderful, specifically because the company is passionate on working as a team. I couldn't say my job had anything really hard about it but i did leave because I was a new mother and at the time that was hard but the managment was very undrstanding about my situation. Getting to talk to new people and make new relationships, as well as the pay check would be my most enjoyable part of the job.
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This was a typical retail experience, I didn't not feel like this was a place where i can advance myself or develop my skill. Profit sharing helped to ease the lack of development and make working there worth while. Most of the managers are great, upper management need improvement.
Points positifs
Profit sharing
Points négatifs
No Professional Development
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They are happy go lucky people that work at princess auto its a good place to work. I am a cashier we deal with our guest that need to know were products are and ring them through the till. Hardest part is the different shifts.
Points positifs
team players
Points négatifs
shifts allway changes
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Hardest part of this job was waking up before the sun came up, and being there for 5AM to stock shelves running on lots of caffeine. I loved working here, because it was convenient for getting off early and still seeing sunshine.
Points positifs
Flexible hours
Points négatifs
The pay
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If you cant take a shift they get upset even if they ask you on your day off. If your sick and you bring a doctors note all the time they still get upset. The older people who work there need to retire ASAP... they're always cranky Management is pretty unreliable So if you need a job asap. try applying they hire anyone !
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Co-workers were great, very fun people. That's about the only good thing about this place, supervisors are power hungry and know less about anything then most of the teenagers that work there, the manager expects far to much out of his minimum wage "team", and dwells upon the most minor of mistakes. Management and supervisors had no power though, at the time a 16 year old ran the tills/customer service desk because the actual supervisor didn't understand how they worked and every body went to the former mentioned for help. Night crew ran the rest of the place, disregarding supervisors and management alike. If there was an issue in the warehouse or on the floor nine times out of ten night crew was who people would go to, it usually got resolved too. unfortunately this meant that if there was any issue at all it was on night crews shoulders. the job itself is actually kind of fun, definitely easy, but it is impossible to make it past the terrible management and the drama they bring to the table.
Points positifs
Co-workers are great
Points négatifs
power hungry management lacks understanding of management
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they do not give you proper warnings and fire you for no good proper reason. they have a good pace of work. enjoyable work settings
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I really enjoy working at princess auto because I get to learn new things every day as well as get the amount of hours I need as always available to me.
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Good people but bad management. Overworked, underpaid. Leadership is unorganized and bossy.
Points positifs
Good people
Points négatifs
Disorganized
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  1. Customer Service Representative