Avis des employés pour Customer Service Representative chez Princess Auto
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Customer Service Representative21 avis
21 avis correspondant à votre rechercheVoir les 339 avis
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Enjoyed my time at Princess Auto. I was there before the new store opened. The layout, dated interior, and ancient inventory system were all drawbacks. The management really pushes customer service and mean it which I enjoyed. They were willing to do most anything to make the customer happy.
Good People, helpful leadership
Not enough hours for me, was looking for full time
Unless you are a total suck up at all times you will not be a good fit for this company, very clique, TLT's will scream at employees if they are having a bad day. Admin doesn't know how to properly schedule coverage and new management is a joke.
There's no room for real advancement, and the wages are a joke. Management, or lack there of, is the biggest problem in the store. Outside of that they are a typical retail employer, with the same outlandish expectations for availability, and very little flexability for full timers.
horrible pay and hours
versatile workplace many things too offer. Good work environment. Always room for advancement. Paid benefits as well as PCT paid 40 hours. Was happy with the company but I need a change
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Co-workers are nice to work with, always something to do and learn. Could never quite figure out the management as they were always changing their minds, you'd get into trouble for really petty things, always being watched, not allowed to talk to your co-workers in between work, and even get into trouble for helping clients coming in for help who could be potentially spending hundreds of dollars even in the thousands but would get into trouble for helping/talking with them for "too long". All of these factors really lowered the moral of the team, customers would even comment at why does everyone have a gloomy face? Not the type of vibe you want to give off to people potentially spending money at your store. The most enjoyable part of the job was helping clients find what they need or where to find it if it wasn't in stock and interacting/helping your fellow sales/cashier staff
There used to be schedule flexibility, and some free food
Not a lot of work life balance, salary should be a lot higher for everything that we did, no real room for advancement unless you move out west
The company was awesome, best place I have ever worked. I was a long term part-time employee. The atmosphere was great and there was room to grow personally and professionally. The pay was above average for retail work and the benefits were pretty good.
The pay was good and the profit sharing great. I always felt like part of a team. I have many fond memories of times both at work and social events. My Princess Auto family helped me through some bad times like losing both parents just a month apart, adjusting my schedule to help me be able to stay working due to an illness and making sure I was ok since my husband lived in NJ. Since retiring I miss them. I still keep in touch with many.
Flexible schedule, profit sharing and friendly environment
Sometimes management did play favorities.
It: was a very good run working there had fun on the job and did work too.Only I left there was management changed and then started to get sour to work there.But overall it was a fun place to work.
sometimes had to eat fast.CUTOMER SERVICE!.
You get good benefits but if you're part time you can only get them after 2 years and full time 6 months I believe. Management sucks and not enough people working shifts, constant complaints from costumers about no assistance provided by employees but management still doesn't do anything about it. Management complains about employees not doing anything but standing around and just chatting when managers do the exact same thing but rather than doing it out on the floor- they do it in the back where they're not seen for their entire shift. Customers make inappropriate comments to you and feel like its okay and theres nothing employees can do about it.
I really enjoyed working at Princess Auto. I was a sales Representative which meant I had my own section of the store that I specifically took care of and had knowledge about. I learnt a lot about different trades and what tools are needed for them. My management was wonderful, specifically because the company is passionate on working as a team. I couldn't say my job had anything really hard about it but i did leave because I was a new mother and at the time that was hard but the managment was very undrstanding about my situation. Getting to talk to new people and make new relationships, as well as the pay check would be my most enjoyable part of the job.
This was a typical retail experience, I didn't not feel like this was a place where i can advance myself or develop my skill. Profit sharing helped to ease the lack of development and make working there worth while. Most of the managers are great, upper management need improvement.
No Professional Development
They are happy go lucky people that work at princess auto its a good place to work. I am a cashier we deal with our guest that need to know were products are and ring them through the till. Hardest part is the different shifts.
shifts allway changes
Hardest part of this job was waking up before the sun came up, and being there for 5AM to stock shelves running on lots of caffeine. I loved working here, because it was convenient for getting off early and still seeing sunshine.
If you cant take a shift they get upset even if they ask you on your day off. If your sick and you bring a doctors note all the time they still get upset. The older people who work there need to retire ASAP... they're always cranky Management is pretty unreliable So if you need a job asap. try applying they hire anyone !
Co-workers were great, very fun people. That's about the only good thing about this place, supervisors are power hungry and know less about anything then most of the teenagers that work there, the manager expects far to much out of his minimum wage "team", and dwells upon the most minor of mistakes. Management and supervisors had no power though, at the time a 16 year old ran the tills/customer service desk because the actual supervisor didn't understand how they worked and every body went to the former mentioned for help. Night crew ran the rest of the place, disregarding supervisors and management alike. If there was an issue in the warehouse or on the floor nine times out of ten night crew was who people would go to, it usually got resolved too. unfortunately this meant that if there was any issue at all it was on night crews shoulders. the job itself is actually kind of fun, definitely easy, but it is impossible to make it past the terrible management and the drama they bring to the table.
Co-workers are great
power hungry management lacks understanding of management
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