Princess Auto
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Avis des employés pour Customer Service Associate / Cashier chez Princess Auto

Intitulé du poste
Customer Service Associate / Cashier20 avis
Lieu
Canada20 avis
20 avis correspondant à votre recherche
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3,0
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Management handles problems well usually, especially if mistakes are made, although they are very inconsistent about rules or event promo's creating confusion for the employees. They try to keep a fun environment while still upholding job standards; although sometimes goofing off, especially from certain management, creates mixed messages to the staff or when joking goes too far making some uncomfortable. They have good programs in place for job advancement and a good website for opportunities and many fun contests for prizes for employees. They generally do try and treat their employees well. The schedule though I found was chaotic, but that was mostly limited to part time employees, while full time keep a consistent schedule. Everyone is supposed to have a full weekend, every second weekend off, although I did not get the benefit of that due to cashiers being understaffed, to which they did not make any hasty attempt to fix the staffing problem for months, sometimes not even scheduling any cashiers for the day because we were stretched so thin. To my knowledge even though I have been gone for over a month, they are still not planning on finding a replacement for me and keeping the cashiers understaffed. Although aside from the erratic schedule and being stretched thin for cashiers it was a fun environment with really good team members to work alongside.
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5,0
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Princess Auto is much more than I thought of when I first got hired. They are a very family oriented, for the people, type of business. They give you a lot of benefits when you are full time, profit sharing and we get a lot of Holiday off other business do not.
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5,0
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same thing you get everywhere else except they pay you better for it management needs to get their stuff together the motto from head office is great but at store level it doesn't stick
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5,0
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At that time I was earning good money because the economy of this province was different in those days. All the managers were excellent people very helpful and supportive.
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5,0
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The team is a group of amazing and fun people. Everyone takes care of everyone, fast paced job with a relaxed feel. You dont feel pressured and are encouraged to attend in team events. (Eg. Who can sell the most gift cards, weight loss challenges...) Also they have ongoing learning programs. Great place to work!
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1,0
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This company has no compassion for their employees. They care very little about them. The supervisors will yell at their employees in front of customers and fellow employees. Gossiping and bullying are allowed to go on there. Unless you're a favorite of management forget about enjoying your job. They will just up and fire you or force you to quit.
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1,0
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They treat you like garbage all day long and you always get yelled at for management ducking up all the time!! I wouldn't recommend working here!!!!!!
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4,0
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Good team, good benefits and company shares, extensive customer interaction.
Few growing opportunities.

Overall good place to work in retail business.
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4,0
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Great team members. Always willing to help and train you to improve the royal service for a customer. There is room for advancement throughout the company, not necessarily just within your location. Family owned and tries to keep the family feeling within its locations.
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2,0
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Princess Auto is another company that began with good intentions/culture/values, strong work ethic, good core values, and at one time treated its staff with fair wages and good benefits. PA has been a successful company, but unfortunately their core focus has turned to profit, and their culture and values suffer because of it. On the store level, the turnover rate is high because the wages are low and the benefits that the company boasts are only attainable once you get a fulltime position--and they now only hire staff on part time contracts, like many other retailers. The usual mountain of bureaucratic nonsense is alive and well at PA. Employees who didn't do their fair share of work were never reprimanded. Employees who worked hard were passed by for promotion or demoted. The store leader didn't seem to interact much with the floor staff. Most of the floor leaders spent their days hiding out in the cash office. There is little motivation for staff at PA other than a paycheck..and since their hourly rate is so low, most people would be better off somewhere else.
Points positifs
Some good staff members, good benefits if you're lucky enough to qualify
Points négatifs
Low pay, long wait times for fulltime, unorganized management, little incentive, little advancement, alot of poorly motivated staff, high turnover
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5,0
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I felt respected by all the team leaders and team members. Great atmosphere. I once was disrespected by a customer. The leaders assured me that I would not have to deal with that customer anymore if there were any future instances. I respect their company.
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1,0
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management was everywhere your told one thing then the next someone else is saying something else. hardest part is you stand all day. you meet nice people everyday but working with 4-5 mangers is hard
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5,0
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I have nothing but good things to say about Princess Auto! They have incredible customer service, very accommodating, really care about their employees well being and safety.
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5,0
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I was fairly nervous when I got hired because my past three jobs had been temporary/seasonal positions. Thankfully this location was completely different! My three month probation came and went without even a peep from management.

I've been here for almost a year now and I absolutely love it. (Almost) everyone is like family to me. It's great coming to work and actually getting a long with my coworkers. Being able to talk to anyone like they're my friend is such a good feeling.


The only downside to this location is that more people seem to be leaving than management is able to hire so all the employees are stretched fairly thin.
Points positifs
friendly coworkers, great benefits, frequent raises
Points négatifs
no job advancement
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3,0
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The only real complaint I have is that guests that come to princess auto sometimes have a tendency to act like royalty due to the motto 'no sale is final until you're satisfied'. Oh that and my training was warehouse when my job was sales rep.
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5,0
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Very caring fun fast paced work place always the ability to learn about new procedures and policies customers and staff are great to be with and around
Points positifs
Discounts
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3,0
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The management for the location I worked at was poor, there have been several accounts of schedules changing several times after they have been posted without notice. There had also been several accounts of complaints from Team Members, Leaders and Customers going completely unheard or not dealt with. Conflicts between Team Members had been put on the table and never truly dealt with by Management, and there has been huge instances of favoritism by Management.
Points positifs
Profit Sharing
Points négatifs
Biased Management
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3,0
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Very interesting place with lots to learn as there are many sections in the store. The wide range of customers make the job always interesting, but management lowers the rating. Rude, uncooperative, and very immature. They change hours without your knowledge, and get upset when it clashes with your other duties ex:school. Taking time off is like pulling teeth, you don't know till right before, which is frustrating. The lack of staff really affects the store as well. They also very much favorite full time over part time workers, which is unfair to say the least.
Points positifs
Customers/Interesting Items
Points négatifs
Management
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4,0
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Learned a lot about working in a retail store, from selling to returning products, how to set up floor display. Worst thing was dealing with angry customers
Points positifs
Stafff were always happy and willing to herlp
Points négatifs
Shift work
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3,0
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I enjoyed assisting the loyal customers who frequent at Princess Auto. I have learnt a lot based on product knowledge and cashier and customer service responsibilities.
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