No accountability by management about anything. Issues get swept under the rug and never fixed. Severe lack of training. I know staff members who have been there for years and have not received the basic training they require to assist customers about the products being sold. Management keeps harping on about "Royal Service", but they don't provide you the training you need to provide that service then proceed to chastise you when you can't assist customers.
Spellcheck your resume, that's about it. If you can at least spell your name on the application, you shouldn't have any issue getting a job here seeing they are constantly hurting for people.