Great Benefits, hard work, good morale
Customer Service Agent (Ancien employé) – Edmonton, AB – 31 janvier 2019
A typical day of work consisted of lifting weights over 70-80 lbs, removing dust and debris from desks and merchandise or cars.
Management was not handled well, miscommunication occurred on many occasions according to attendance, time off requests, appointments, customer disputes, dress codes and rules. The story always changed based on who you talked to. The team itself worked well together but the head was not well trained, the manager was over qualified and the staff were not properly or efficiently trained as a result.
The clientele ranged from everyday people to mechanics and restoration fanatics.
The culture was upheld greatly with consistent hot lunches, free refreshments, and many work events during the week. Personal awards were given based on reputation and ability in order to support morale. Most everyone supported each other like a family.
High sales mentality. Having to say no to someone who wouldnt pay full price for their items and catching thieving were the worst parts. It was always a possibility that we could be attacked for doing our jobs. Meeting new people was the best part of the job.
WICKED BENEFITS PACKAGE! Highly recommended to work here.
Downside would be the bus schedule and need for personal transportation.
Lots of overtime. Competetive wages.
free food and other things