Petland
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I love my job as a PC, but moving up is impossible and it's a very fast paced environment. Seniority seems to dictate most things, and you could be incredibly experienced by unless you have 3 years of Petland experience, you're gonna have a hard time getting your word across. My location had wonderful store managers, however petland is usually staffed by teenagers and college kids, so department managers tend to be young and dont really know how to manage
Points positifs
Fun environment, very interesting, once you establish yourself youre guaranteed good enough hours
Points négatifs
Sales based store (no commison but its still very competitive), bad training, its either you get it or you dont, and if you dont youre out
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Employees are treated very unfairly with favouritism and when a concern comes up, it will be handled based on the managements personal feelings and relationships with the said employee. Yes the animal care is knowledgeable and fun, but the general environment and staff make the place a rather depressing and stressful place to work. It’s impossible to get a raise here, or even a promotion unless again, you’re a favourite of the manager.
Points positifs
Knowledgeable animal care
Points négatifs
Staff and environment
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sales quotas were ridiculous when I worked there. $180 to 4 customers per hour. If you didnt meet or exceed your sales quota for 3 consecutive months, you were automatically terminated. Due to my sales being low at the time, they scheduled me 2-5pm on Sundays and expected top sales, even though people just wanted to come in and play with the animals at that time. You would NOT get the sale if a customer didn't specify your name at the till, OR you physically walked up with them and waited to get the sale, causing you to lose opportunities to get more sales.
Points positifs
Cute animals
Points négatifs
Quotas
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This place is unbelievable they use people only to let them.go without cause. The management is a piece of **** I'm so glad you all opened my eyes to.crooks.in this world. Your management and staff can screw off and enjoy ruining people's lives also thanx again for letting my husband and I go we have moved on to bigger and better things. If you want to work.for.this company you will have to have no emotion and heartless.
Points positifs
Nothing
Points négatifs
Everything
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Petland was an absolute blast and it equipped me with a bunch of skills and abilities I didn’t have before starting. The people you’ll find In store at Petland are most often bubbly and easy to talk to, but head office folks will give you the cold shoulder. On the store level, management tries their best to create a fun and positive environment but I find that the way head office does things makes it difficult. Store managers are overworked and burning out and that attitude bleeds into the staff. FAR too much responsibility is handed to young people with minimal training in terms of specialized animal care (caring for sick/injured animals, operating the entire animal department on ones own, facilitating adoptions etc...) Head office has HIGH expectations and will assign M A S S I V E workloads to be completed whilst keeping sales above par. It is easy to become overwhelmed. As a department head, I was disappointed to have never been given formal training designed for my position over the almost year I was employed. Expect this to be a job where you are navigating the choppy seas on your own. I find much of the stores systems in terms of training, file keeping, pricing, and merchandising to be outdated and messy at best. Animal care on the whole, is good but many animals are sold in enclosures that have been proven to be far to small to facilitate happy and normal living, mostly the hamsters, birds, and other rodents. Sales seem to come first with Petland. Don’t get me wrong, I am grateful for the opportunities provided, but I can now see why staff turnover is so astronomically - plus...
Points positifs
Access to endless information on animals, fun coworkers, interaction with animals
Points négatifs
Long hours, minimal assistance, huge responsibility, bad head office
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I worked at Petland for over a year back in 2018. In that time the supervisor that was grooming me to be a small animals manager was moved to another store and replaced with the worst piece of faeces in the whole world. And I am not exaggerating. The store had a good environment and most of the employees actually enjoyed coming to work because everyone vibbed well. But then the whole supervisor switch happened and everything just went into the garbage. She was like a sleeping volcano and was not to be trusted. She talked behind backs, lied to your face, belittled you and was just all around a huge defecation storm. And in turn, the willingness and working energy of the store also went down hill because she's a relic that maybe had been marinated in fecal matter a few to many times and really did not know how to manage. She was a walking cloud of toxic fumes. Don't apply to work for petland. It's an entry level job full of excrement (Both literally and figuratively). The company really doesn't understand animal care or even the five freedoms. If you aren't 15 and still living with your parents, don't do it. The amount you make and the hours they give you is not life sustaining. They hire you on as part time but give you full time hours and expect you to live by a chaotic schedule of never knowing when you work without taking pictures of the paper print out three weeks in advance.And sometimes they switch up your days without telling you and if you don't look at the schedule every day just incase someone changed your hours- you're basically screwed and get written up or "Coached". - plus...
Points positifs
Sometimes you get snacks, animals, social, learning experience, entry level job
Points négatifs
Management, hours, pay, training, Hr, treatment of animals
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very good experience working with animals, interacting with other volunteers. Allows great hands on experience with cleaning and restocking shelves. excellent
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most people were getting fired from the day i walked in the door to the day i left at least three people were fired and i only worked there for a month
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I only worked as a volunteer. My experience with the staff was very positive. I think that Petland is good place to work. I didn't appreciate being handed all of the jobs the paid staff didn't want to do, but I understand why it worked that way.
Points positifs
Work with animals
Points négatifs
Handled all of the odd jobs that paid staff didn't want to do.
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Head office will control you like a puppet! They are snakes and your job is never secure EVER. WORST PLACE TO WORK only perk is being with animals all day. You cannot even have a friendship with co workers or else they FIRE YOU
Points positifs
Animals all day
Points négatifs
Head office are snakes
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good place to work and learn in but didn’t feel comfortable pick up insects and putting them back where they belonged which they knew i wasn’t comfortable with
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Your whole work experience depends heavily on the managers and district manager. Co-workers were great, but had to watch new management run the place into the ground. High focus on sales, and will threaten you if you don't make goals. Prioritizes sales over care of animals. Can fire you for whatever reason they want, there is zero job security.
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Each employee had to personally sell $1000 per day. If you fail to do so, you get your hours cut. They do not take into account that some days are very slow. The manager was creepy. He would call and yell at you if he saw you tie your shoes on the security cameras. He was known to harass the women employees, but was unfireable because he was buddies with the CEO. Many employees were nasty due to fighting to ensure they met their own sales goals, and would hold it against you if you were better at selling then them. They once put a rodent in the freezer while it was still alive, because they didn't check if it was actually dead. There were claw marks on the bag in the freezer.
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Store managers and District Managers treat the staff like garbage, its not about your quality of work its about who you kiss up to. They don't care about the animals or the customers, everything is geared towards selling and more selling. they make teenage kids who make minimum wage give medical treatment to the animals (was made to try to massage a prolapsed bum back into a ferret). If you have a mental disorder don't disclose it, the managers will make fun of you to other staff. if you are there long enough to become a dept. head don't take the position. you will be lucky to see a $0.10 raise and you will now be the scape goat for everything that happens (especially if the managers daughter works under you)
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there is lots to learn and experience from animal care to products. you get to work with pets and learn about them on the go. staff are nice and supportive.
Points positifs
get to play with animals
Points négatifs
slow days
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I really enjoyed my time at Petland, and if it wasn't for moving too far to justify the commute I would have stayed. The starting pay is minimum wage, as per any retail location. They provide excellent training opportunities (online courses, classes) to ensure the employees are educated on all the animals and their specific needs to ensure the best customer/animal experience. The only negative thing I have to say about working there is the dress code that does not allow for visible tattoos, piercings or unnaturally colored hair. Besides that one part i really enjoyed my experience with the people and animals while employed there.
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The staff are amazing people, working their hardest to do the best they can. Head office and management can be a bit aggressive to all staff. GoodLuck
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There are definitely "clicks" at the head office. Hard to fit in. Lots of negativity. The head office does do birthday stuff, bbq's, stampede breakfast and other pot luck stuff. Not sure what there stores are like, but I do know we had a big turn over in Staff.
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The management is toxic. High turnover rate due to poor work environment. They don’t care about the animals at all, just how much they can sell them for. 10/10 would not recommend to a friend
Points négatifs
Bad management
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If you’re not management, you are treated a whole lot differently then everyone else. They don’t really care about you’re personal life. If you have a mental/ physical illness they don’t really care. Getting hours is very difficult
Points positifs
Decent environment, working with animals, meet new people everyday
Points négatifs
Hours are horrible, working with kids who put animals at risk
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From an operations side, the company still works as a Ma' & Pa' company. Having outdated policies, poor upper management, and wrong people in wrong roles. I lasted less than a year due to poor management and employee favouritism. The store manager would much rather engage in teenage drama then support their managerial team. Other co-workers I enjoyed working with, but I was used as a scapegoat while working there, and shortly after my departure the store manager could not deal with the stress of the job and quit as well. Overall the store employees were fun to work with but not enough to deal with the drawbacks of the entire company.
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