Pet Valu
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Avis des employés pour Store Manager chez Pet Valu

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Great place to work. Not always consistent with direction but we figure it out. Alot can happen or change at the same time so must be adaptable. Like any management job it has its good and bad days
Points positifs
Great staff discount
Points négatifs
Alot of work with not enough hours
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Working for the corporation was awesome! They treat employees very well, yearly raises, benefits, 2 weeks paid vacation time. Then the store was bought and turned to franchise, Working for the franchise side of it was not good. The franchisee was rude. Had ZERO interest in working with a manager at all- treated the staff like we were morons and we didn’t know anything- got several complaints from customers about them and when it was brought to their attention we got in trouble for it. Weren’t allowed to change anything or do anything even though we had worked at that location for years before they had gotten there. I do not recommend working for this company unless it’s a corporate store.
Points positifs
Paid sick days, vacation time through corporate.
Points négatifs
The store can be bought at any time and become a franchise store and everything changes.
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There is no such thing as a typical day at Pet Valu. Some days you were run off your feet, other days it seemed you had all the time in the world to get your tasks done. Often work alone for half the shift, made covering the the whole store a little difficult
Points positifs
Always something to be done, time passes quickly and who doesnt enjoy petting dogs throughout the workday?
Points négatifs
NO JOB SECURITY - If you work for a corporate store, they can sell it without any heads up and you ARE NOT GARENTEED TO BE KEPT ON THE NEW OWNER, Experience does NOT alaways matter, Not enough hours to properly maintain the store to the company standards, Often stayed late or started early without pay, would buy store supplies out of pocket because there was no budget allowance for things we needed, very rarely had 2 days off consecutively
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Absolutely love my company and band. Its been a great career! The knowledge I have learn about the ongoing growth in the business, working in the animal field will be very good work experience to take to my next step in my career.
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A typical day at work consist of maintaining and educating staff, pet and pet parents on proper training and pet nutrition. Manager Scheduling Delegating Receiving orders Merchandising Customer Relations Events Online media
Points positifs
animal interaction
Points négatifs
Limited staff
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Started at the company as a fresh high school graduate and watched the company undergo massive changes in my time spent working there. It was a good company to work for, there could have been more integral changes along the years.
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Flexible, depending on your franchise owner and store manager, part time work only available. Great employee discount. Good part time work. Always something to do so the shifts fly by. The work itself is also enjoyable.
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A great company to work for. They try hard to work with their staff and find ways to make new transitions workable. Customer base is nice as well, a great mix of people in my locations.
Points positifs
Benefits, Decent management, good discounts
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I worked for this company over 17 years ago so I can't really say what the culture is like now. The franchise I worked at I ran. I didn't have very much interaction with the head office but didn't have any issues when I did
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The early work experience given me here has allowed me to continue to succeed in my other jobs. The work environment allowed me to meet and get to know many people from all facets of life.
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Did not like the company, to many DM's, nobody knows what there doing. I only enjoyed working with the public, and some staff. Hardest part was trying to please all DM's The most enjoyable was to work with the public
Points positifs
meet new peopl
Points négatifs
long days
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As a store manager you needed to be very self reliant you never saw your DSM. Clients and their animals are the only think that keep you in your job. No career opportunities
Points positifs
customers and co workers
Points négatifs
upper management
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I enjoyed the 7 years I spent with Pet Valu, my ultimate goal was to build sales and buy the store I was running. Unfortunately the downside to working for a franchising organization is that you have no job security and my store sold before I could try to buy it for myself.
Points positifs
great benefit package and fair wages
Points négatifs
franchising organization no job security
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All around great place to work. Constantly learning new things. Very friendly, comfortable environment, great relationships created with long time customers!
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good company to work for although all corporate store are for sale and job security is not great. well run company with support teams for continued success within the stores
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I worked as a sales associate in a franchise store for three years, and then in a corporate store several years later for 3 short months before being promoted to manager of a brand new location. I was hired as a manager with little previous management experience but a lot of passion and knowledge within the company. Initially, I was on cloud nine. I learned a lot of things in a short period of time and loved my day to day work. Regular customers, seeing cool new pet products, learning about things i care about and interacting with like minded people. Coworkers at the store level were great and my first DSM was very supportive. Scheduling, ordering, merchandising to store standards and stock count procedures are some of the main rocks. Things change a lot and communication is poor. There is little praise from upper management and rude and demeaning comments have been made to me as well as my staff. Labour hours are very limited and you really struggle to complete all expectations within what is allowed. You and your staff will spend a LOT of time alone in the store which poses safety risks and can be stressful during busy times. No one wants to wait at the counter. And no on wants to see a customer leave because they couldn't be served fast enough. A lot of pressure put on store appearance and things being exactly a certain way, when realistically, it is hard to constantly meet these expectations while still being able to serve customers and answer their many questions. Hourly compensation is poor and advancement in this department is hard to get. Customers are a - plus...
Points positifs
Staff discount
Points négatifs
Upper management / politics, little labour hours
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From open stock count, serve customers, orders, schedules for staff, plan events, bank runs, clean, weekly conference calls,
Points positifs
working with animals
Points négatifs
demanding
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These people can't make up their minds, they keep trash people and fire good people with the lame "the company is going in a different direction". Upper management has no knowledge of actually running a retail store, they don't work in them and won't learn to work in them. You work hard for minimum wage, often alone. No chance for advancement, but they'll let you run the store for less than the actual store manager makes. That's called taking advantage!!! Don't ask to transfer, you will be treated new, with same pay and barely any hours. There is NO praise within this company. You are not allowed to be creative and everything is "store standards". Never complain about a fellow employee, nothing will be done! As well, don't get pregnant ladies, you are still expected to do this physical job with no help... and if you want reduced physical work, you need to provide notes throughout your pregnancy. You have a better chance at any one of this company's competitors!
Points positifs
Animals, Regular Customer & Most Employees
Points négatifs
Everything Else...
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I worked hard for these horrible corporate people for 10 long years of my life. How they thanked me was by letting me go. They gave me the same lame excuse that they give to employees that they have no use of anymore which was "We are going in a different direction". I had 6 different District Managers in 5 years, they come and go. Each one of them come in to your store, and boss you around as if they know everything, they tell you to move things around and look down on you, and leave. It happens with every new district manager, and people from the head office. They suck the life out of you, they expect you to put your life on hold for Petvalu. Your hard work is not even appreciated, and you don't even get a raise, you'll be luck to get a ten cent raise. They should run a chain of sweat shops not a chain of pet stores. In spite of all that, I really miss my coworkers and my regular customers whom I become too attached to. A few of them still call me once in a while to chat, and I always hear that a lot of them still ask for me and say "Hi". If you want to keep your sanity stay away from Petvalu, go get a real job where you can get somewhere.
Points positifs
Meeting new people and petting their pets.
Points négatifs
I don't know where to start
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Love the company, training, products and the management! The co workers are great and its a fun place to work. However, salary is low and its hard to advance I was told by feller co workers. Still rate high.
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It was a great time in my life. The owner is still a close friend. Being retail it was tough with some of the customers, but overall a great experience.
Points positifs
Very relaxed work atmosphere
Points négatifs
Not great pay
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