Pet Valu
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Avis des employés pour Pet Valu - Winnipeg, MB

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Winnipeg, MB13 avis
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3,0
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Worked at the busiest location in wpg. Training within the first month gives you a dollar raise, however it is to be done on your own time. Constantly was learning about pet care/nutrition each day of working from customers and coworkers. A typical day included stocking, helping customers, cleaning. Lots of times it wasn’t busy and that’s when you have to find things to do; when it’s busy you’re pushed to greet the customer and shop with them. Management was awful, manager would pick favourites and people would constantly talk behind your back and you never knew who to trust. Made working very stressful. Toxic environment.
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4,0
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Management is all over the place, don’t listen to well to availablility. Very easy to pick up and understand. The customers are great, as well as the staff members. You can go into this job with very little knowledge and leave with all the information on everything for pets you need.
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5,0
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Decent place, good people, close to where I lived, so overall it was a pretty nice place to work. I enjoyed working with the animals there, and most of my days were fairly easy-going.
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5,0
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Absolutely loved my job and my staff members. I enjoyed improving our store as a team and insuring customers had the best possible experience while shopping here.
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5,0
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Pet Valu has an amazing work culture and it shows with the excellent service, clean stores and pride staff takes in the job.
Note: Stores are individually franchised. Some store owners can be difficult.

Advice: Caution who you work for.
Points positifs
Great training, fun team, good Managers, flexible
Points négatifs
Owners can be mean
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2,0
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Pet Valu was probably the worst job I have ever worked at. For the entire time of my employment, I was always uneasy going into work and while being there. The managers were manipulative and bait you into thinking this was the best career move and then treat you horribly. I have never been anxious about going into work or being at a job in my employment history but this place never sat well with me.

Management would tell you to come to them with problems but once you did, use it against you and drop your name to other employees. They would tell you to keep busy but most of the time would just stand there delegating work and micro managing you. My manager in particular knew it would make me uncomfortable and continue to hover while I tried to do things.


Icing on the cake is my dog passed away shortly before I quit and they made me feel bad for needing time off saying "we need you to come in for the rest of your shifts, if you need time you can sit in the back room."


They'll ask you to get involved and be apart of the team but as soon as you have an idea, it will be shot down.


Honestly such a hostile and unhealthy environment.


Slightly above minimum wage to be doing lifting labor almost all day from stocking 40LBS+ Bags and doing delivery on truck days with NO benefits. (Would make sense to include some given the amount of strain on your back)


When I finally quit, I was shamed over quitting and treated absolutely horribly. I ended up finding out my management had been talking about me, making up stories of things I "said" and telling employees. Even AFTER I
 - plus...
Points positifs
Pets
Points négatifs
Management, Work Environment, Wage
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5,0
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I would spend the days opening the store, counting the float, making sure the night before was counted right, alost would make sure all inventory was stocked and rotated daily
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4,0
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Responsible for all customer service activities which includes product information, inquiry recommendations, processing payments for purchases, stocking shelves and merchandizing. As key holder I am trusted to open and close the store, balance deposits in addition to serving customers.
Points positifs
fun, teaching environment
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5,0
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People who work at pet valu are very loving and caring. Always ensuring your pet is receiving the proper nutrition it needs.
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1,0
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I worked at Pet Valu for over a year and during that time I had never felt so put off by a workplace. (I worked in retail for over four years before being employed by this store, so I'm pretty well versed in how frustrating customer-facing roles can be. Pet Valu went above and beyond this.)

First off, my interview was conducted in March of 2014 and I was not contacted until August of 2014. The manager at the time called me and said my first day was the next day. (I lated found out I would be replacing someone that was about to be fired.)


Second, the district sales manager is, as someone else said, not the nicest person. (This is a huge understatement.) Myself and three of my colleagues send harassment claims about her to Human Resources. (These claims were never addressed, as far as I've heard.)


My store manager was moved to another store after being given THREE DAYS NOTICE. The new manager was constantly cruel to me and threatened my job weekly. He gave me write-ups for made-up reasons and ridiculed me in front of my co-workers and customers.


When I was hired, my position was sales associate. I was going to school at the time and only wished to work 20 hours a week. I ended up doing many other things such as paperwork, scheduling and the occasional order. I was also given 40 hours a week, even after asking to be given less. Throughout this, I only made minimum wage. In fact, when minimum wage in Manitoba went up from $10 to $10.40 an hour, payroll did not notice or apply the change to my paycheck for four months. They also went on to blame me for not telling them
 - plus...
Points positifs
animals are fun
Points négatifs
cruel upper management, low pay, long hours
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3,0
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**I worked for Pet Valu the corporation, not a franchise. This review is strictly based on working at a corporate location. **

Pet Valu has an excellent training program. I felt very confident with the knowledge they armed me with for dealing with customers. They had exams that every employee was required to take, as well as seminars that were put on by the different pet food companies.


It can be a lot of hard work. It's not just front end work like a lot of people expect. A lot of it is dealing with delivery; hauling bag after bag of 40lb dog food bags (or cat litter!) onto shelves that are well over your head.


Pet Valu, for an 8 hour shift, gives you one unpaid 30 min break...and that's it. They say that you can have 2 15's...but if you try and take one you're in a lot of trouble. You're constantly on call (no matter what your position is), the district manager (at the time) was not a very nice person (trying to be polite here). That's not just my opinion, it was known chain-wide.


Basically it's a good place to work if you don't mind being used a bit. They do teach you a lot about nutrition, but they work you like a dog and pay you very little for it.


Oh, and corporate sold our store to a franchiser even though they promised they wouldn't...so job security is kind of shaky.

Points positifs
Training program
Points négatifs
Salary, Delivery, Inflexible with shifts
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5,0
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A typical day here was fun. I got to handle dogs all day and make sure they got clean so that they could get groomed by the professional groomers. I learned a lot more about stocking and costumer service as well as learning how to deal with dogs properly. My co-workers were very nice and understanding even when I didn't know something. We joked around a lot and got along well. The hardest part of the job was when the dogs did not want to listen to me but it was still an enjoyable volunteer experience.
Points positifs
nice people, got to work with dogs
Points négatifs
sometimes got bit, stock could get pretty heavy
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4,0
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You learn the importance of great customer service and respect.
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