Orangetheory Fitness
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Orangetheory Fitness - Avis

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Please see above. I have been with the company for a short amount of time and our franchisee is heavily involved with the day to day. At times, our personality types are polarized and create friction but I know he cares deeply about his staff and his business.
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The consistency of leadership between local studio-level management, regional management, and ownership management is staggering. The energy and excitement are incomparable, but it falls short when any follow-through that benefits the individual is demanded. The studio and community engagement are what make working here worth it. The members are a delight and we make a huge difference. The management teams can vary, but can be incredibly supportive and foster a positive culture for the clients and employees. There is little to no growth opportunities unfortunately as the upper management play such favoritism and will make promises with little to no intent to keep them when opportunities arise. It is like having a carrot held in front of you for years.The hardest part of this job is dealing with the changing levels of support from upper management. As well as working in a fitness studio during the Covid-19 Pandemic, which fundamentally changes the requirements of the positions.
Points positifs
Free membership
Points négatifs
Terrible growth potential, Operating hours occupy your day, no holidays
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Overall, management has the feel of Mean Girls. Leaders constantly argue with one another, they get frustrated at you, and then in no way try to coach or lead you in a better direction. Everything you say or do is scripted and repetitive. Even if you make all your sales and goals, if you don’t follow through exactly by the script, they degrade you. Constant gossip between employees, and even have GroupMe’s to talk bad about others, including members. There are obvious favorites, even though they do little work and are lazy. The company will drop you like a fly if they don’t see value in you. This place needs a Human Resources department, ASAP.
Points positifs
Members are so sweet
Points négatifs
Horrible work atmosphere
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I found it strangely cult like and did not enjoy the management style, compensation structure or culture. I was planning on it becoming a career for me, so I believe it’s just not my ideal workplace. Great workouts though!
Points positifs
Free workouts
Points négatifs
Poverty wages, no job security, immature managers.
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I got a job here because the memberships are super expensive and I wanted to workout for free. My manager was a B and my coworkers were the same way. They would get stressed very easily as working front desk can be very hectic and mostly everyone complained. I did not see growth so my time there was short. Love the workouts but again, super overpriced. I got paid $13 (CA min wage) and commission but with COVID the commissions got cut and that was another reason why I left.
Points positifs
Free workouts
Points négatifs
No growth
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Good place to work, pay is good. Sometimes felt competitive with coworkers to sell memberships. Shifts tend to fly by. Meet and make relationships with plenty of people.
Points positifs
Good atmosphere, time flies
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Fantastic company to work for. Consistent, training is great, high energy, results driven, room for advancement, great corporate team, great pay, and loyal members. I’d work there again in a heartbeat.
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Worked morning shifts starting as early as 4:30 but was an easy job. Management had their good and bad days but overall was fairly average. The gym members were the best part of my day because I got to socialize with so many.
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Over all great atmosphere you meet and build great relations with members. A lot of long hours with nothing to show. Coaches are nice as well as front desk
Points positifs
Gym membership
Points négatifs
No benefit, nor compensation for long hours
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As a manager, it's an easy enough job to do. Admin work, training and overseeing employees, etc. Very typical management duties. The biggest downside is work/life balance. If you are someone who enjoys your time, this is not for you. You are expected to work 6 days per week (Mon-Sat), and 55 hours every week. However, no overtime is paid because you are a salaried employee. You are expected to be at the studio from 8am-6pm, M-F and 8am-12pm on Saturdays, meaning you have little to no time for yourself. You are also expected to be available from 4:30am-8:30pm. The job isn't hard, but the lack in work/life balance and ridiculous hours make it mentally exhausting.
Points négatifs
work/life balance, no breaks
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It’s very easy to balance out work. I was able to do a lot of school work and I like the commission. It’s a great environment to be in and I love it. I feel motivated to work
Points positifs
Very chill, Laid back, Free workouts, Fun environment
Points négatifs
Group Commision
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The job was cool. Learning what's expected of you is gonna take a little bit but once you get it done you'll start to succeed. Covid makes this job just a little bit more harder than it needs to be. Also there was never really breaks... sometimes there would just be times where it wouldn't be too busy so you could grab a quick bite. The management was very nice at my location. The culture there is overall positive as well. The pay is what you'd expect. Hourly base rate plus commission.
Points positifs
Management, work/life balance, free classes
Points négatifs
The amount of calls you have to make
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The job is basic and redundant. Check people in, make phone calls. You’ll get burnt out I. No time. Everyone in management is always stressed and it’s understandable. The job is a little chaotic but if that’s your thing go for it. You do get free workouts but honestly you probably won’t go because the job is lame in my opinion
Points positifs
Free workout
Points négatifs
Pay, over stressed out management
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The initial excitement of working for Orangetheory Fitness quickly disappears when you learn that you are just a body to increase membership without regard to what a client may need or want. If you're looking for a place that will overwork you while continually messing up pay, and commissions OTF is great at that. I experienced Managers and sales associates making fun of overweight people, and putting people down, calling them fat, lazy as well other names if they wouldn't sign up for memberships on the spot. This company promotes commission incentives, however they set unreasonable goals that if aren't met, commissions wont be paid out. Months after leaving the company I am still owed hundreds of dollars that I was told never to expect. People are numbers to them. Clients are made fun of behind their back. 40+ hour weeks are typical, with last minute schedule changes, and employee turnover is so great most people quit before you learn their first name.
Points positifs
Clients are typically friendly, Coaches are amazing, Free workouts
Points négatifs
No breaks, not paid correctly or on time, forced to take classes in your free time, unprofessional environment, managers who treat employees like garbage.
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There are no exceptionally difficult tasks that comes with working at Orangetheory. Although corporate has a very heavy hand in every step of the process with working here. The policy’s corporate provide are difficult to maneuver with members and their lives. Corporate offices provide templates and scrips for everything, it’s not required to use their scrips but is very strongly recommended. This job also involves making numerous cold calls daily. They have a very competitive commissions structure with absurdly high expectations and personal goals for monthly sales that are frankly unrealistic. When these goals are not met they are very degrading with an unrewarding incentive for positive performance. It is expected to be hyper personal with overwhelming positivity which is difficult when owners/ corporate reps are rude and degrading.
Points positifs
Free membership
Points négatifs
Degrading, unrewarding, no upward mobility
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Great place to work with lots of influence to stay in shape in get the most out of everyday! Competitive pay and some commission as well. Great job for any and all ages.
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I was the Studio Manager for over two years and absolutely loved it. My favorite part was the opportunity to form relationships with the members, and watch them progress through their fitness journey. Typical day-to-day duties included sales and sales training for team, basic studio operations, account management, and some marketing and social media. The job requires a lot of time-management and organization, as well as a good amount of time spend inside the studio. Upper management in my franchise group was great and offered support and guidance. Overall, the most rewarding job I have ever had, and loved the work I was doing.
Points positifs
Lively environment, Free membership, Casual dress code
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It's a great place to be. Management is very supportive! It's a competitive environment with sales, but great rewards and motivation. Free membership at the gym which is great. I was treated so fairly and it is a great work environment. They give lots of room to grow as long as you work hard and are passionate and motivated. A good job for a problem solver and hard worker!
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High energy, fun working environment. Very close knit community of people who enjoy eachothers time while getting healthy. Encouraging staff and coaches that help members reach their fitness goals.
Points positifs
Advancement opportunities, fun environment
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Would have given 0 stars if I could. If you have any moral compass what so ever DO NOT APPLY. Upper management requires you to rip of customers to meet your sales targets. They do not care about the wellbeing of their employees. Will work you to death at minimum wage, let you go for “loss of productivity” and take your commissions. It’s not worth the free workouts. Get a job that pays you what your worth and go to your pick of gyms.
Points positifs
None
Points négatifs
Pay, management, culture, work/life balance
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The studio manager at the Pike Creek DE location is horrible. Very poor communication, procrastination, no follow through, receive smart alec answers when one asks a question, very rarely at the studio.
Points positifs
Schedule
Points négatifs
Pay, lack of caring or respect by studio manager
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