Ontario Addiction Treatment Centres (OATC)
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Ontario Addiction Treatment Centres (OATC) - Avis

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2,0
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Monitored on surveillance camera constantly, pay is unsustainable, co-workers were the only plus along with some of the patients.
Nothing to advance to so if you have no motivation then it would be right up your alley.

No incentives and the owners take advantage of the patients and staff to line their own pockets.
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5,0
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I have worked for OATC for four years and have absolutely loved working for them. Always had a supportive manager available to reach out to. My manager truly cares about her front line and patient. She is always looking outside the box for ideas to implement to make the clinic better. She is great at keeping us informed about changes. The patients are absolutely amazing to work with.
Points positifs
Patients, managers, pay
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5,0
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I have worked for OATC for many years and enjoy working here. It is upsetting seeing these posts and reviews about the company.

I have the support and guidance from my manager and when I need any help the manager, lead, doctors and pharmacy have been there.


I hope the voices of the few do not discourage you from applying
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5,0
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Working at CATC which was once OATC, has been the best career move I have made to date. They are very team oriented, non-judgmental and patient care focused. It actually saddens me to see such negative reviews. 😭
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1,0
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If I could give less than a 1 star to this company, I would!

The only thing positive about working for this company is the wonderful patients you get to work with, they really make it worth it!


From the incredibly pathetic wage you make, to the horrible treatment you are forced to endure from some of the staff that work there, it truly was a stressful experience to say the least.


Management is the problem, therefore you have no chance, and patients are treated with the utmost disrespect I have ever witnessed!


Leaving was bitter sweet, as I miss being a part of the patients lives, however it is not worth going home with constant anxiety.


I have never worked for such a terrible company, one that continually demeanor's those less fortunate than themselves, I cannot for the life of me understand why they work there in the first place, except that they enjoy controlling others that are again less fortunate.


It was truly heartbreaking the things I witnessed, and I would never recommend this company to anyone!!
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1,0
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I worked for this company for 3 years, never once received a raise.
Management is going to bring down this company, " head office" just doesn't seem to know nor care. Staff just walk out the door and expect you to work even though policy says you can't, management doesn't care about you, your just a number to them.


It's all about the mighty dollar in this organization.
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5,0
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Working at OATC is fast paced and full of action. The coworkers and management are great, highly supportive and involved. Patients are amazing, when their are difficulties your coworkers always have your back. The pay is on the low end but it's a good job and the pay increases the longer you work, said job security/advancement was 4/5 because you can't advance much other than manager or regional manager.
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1,0
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The people I worked with would blantonly fight out loud in front of people in the clinic. Made rude remarks and when I quit after 2 weeks after putting up with poor behavior, mean things were said about me.
Points positifs
Good experience for your resume
Points négatifs
Sadly unprofessional
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2,0
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Place is a joke. You get paid practically minimum wage with no to very little wage increase.
Management is pathetic.

The only pro was I met great co workers and the doctors were amazing
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1,0
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Company only cares about the money they make, NO regard for employee satisfaction and safety. My advice to any applicants, don't waste your time, apply elsewhere
Points négatifs
Work weeknds, no lunch breaks, no safety guidelines for patients
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1,0
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The clients are the best part of the job.
I couldnt tell you about management since they were pretty much non existent. Staff does not matter to this company. There will always be someone behind you to take over till they realize how screwed over they are and move on. You are abused daily by the company, the doctors, the clients and other staff. For just over minimun wage. And you are the one keeping the whole office running.
Points positifs
Clients are amazing people
Points négatifs
Pay, benefits, managements treatment of staff
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1,0
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This clinic does not help working class people ! It is set up with a schedule that pleases the Doctor and geared toward people that are not working and are receiving welfare ! I have not seen a doctor in this clinic in 18 months, only video conferences ! I have also talked to an employee who has not see the Doctor working there in 16 months ! These Doctor's just sit at home or at their cottages while working BUT were not allowed to Skype only they are !! I now regret getting involved with the OATC !!
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2,0
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Monday to Friday office hours, short weekends and holidays. Office I worked at was very busy, many doctors appointments so it makes the day go by fast. The setup is typical office environment so it is very easy to navigate. Regular office admin duties...and nurses dispense methadone and do other nursing procedures. Good experience for learning about addiction, harm reduction, Hep C.

Management is rarely at the clinic so it’s nice not to have someone hovering over, however it is also a disadvantage because the staff is left there by themselves trying to figure stuff out, which can be very difficult at times.


I have never witnessed anything violent during my time there, but many patients were verbally abusive and would not even follow the program correctly. Many missed appointments, showing up whenever they want then shouting at staff like it’s their fault. Banging at the doors and screaming when the office closed doors at the end of the day, constant threats to fire staff and complain to head office. Last minute script changes and demands.Very overwhelming at times.


Very small benefit package. It is pay and submit and it took over two weeks for me to get my money back for a prescription. Small amount of money for full time which is barely enough for dental work. We tried to bring it up at the meeting to have the benefits automatic billing but they told us that not many people use it anyways so they won’t change it. Of course people don’t use it because not everyone carries around that much cash to for medical procedures and people have mortgages and other expenses.
 - plus...
Points positifs
Doctors, some staff, no late nights, harm reduction
Points négatifs
Bad benefit package, can be overwhelming, challenging patients, no bonuses, short staffed, high turnover, minimum wage, many duties, disrespect from patients
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1,0
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I worked with the Company for about a year and half. I was support staff in the Parry Sound Location. At first I was excited to be working here besides the fact that I knew I was going to be paid less than I was when I worked as a Key holder at a retail store in Alberta... It was exciting at first, I went to school for Addictions and enjoyed the demographic I was working with. The patients were usually the best part of the job, if they weren't screaming and yelling at you or other patients, but things got stressful very quickly...

As a support staff in Parry Sound you can expect to have to do 80% more than the nurses do because they either don't know what they're doing (due to horrible training) or they don't care and think their $10 an hour higher position means they hold some sort of power over you. They won't lift a finger to clean, ever. Not too mention it's like a cat fight in there listening to how the full time nurse can't stand the part time one and vise versa...


Don't like a manger standing over your head? Great you never see them. Have a problem? LOL... Good luck, you're on your own. Oh but they will show up once a month and tell you under their breath all the things you don't do properly.. Then send out an HR email about these issues after they leave without actually professionally addressing things with you directly.. God forbid training you.


This place is a joke. WAY too much responsibility for no hours, no pay, and no time off.


Besides the job itself, they do help some people, but I've witnessed overdosing of patients by nurses and doctors alike..
 - plus...
Points positifs
Being your own boss, short days
Points négatifs
Overworked, low pay, bad managment, the lingering stench of urine, staring at mushroom tops all day, catty women
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2,0
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As I sit here digesting my time at OATC, the good, the bad and ugly. I think to myself do I throw OATC “under the bus” like they did me and many others been before, or do I just tell what I saw regarding this employer.

First question I asked myself, was it worth it? It was worth it. I met some awesome people, patients and co workers. Some I still have contact with and some I wonder about. There were some good times dressing up for Halloween or decorating for the holidays or celebrating life experiences. Unfortunately, during my time at OATC there were more bad and ugly times. The “management team” that some of us had to deal with used bullying/fear tactics to deal with employees. They didn’t WORK with us, it was very much an us against them type of environment. I have been on many of emails where they jumped to conclusions/accusations. It was all about the “juice flowing” and that the doors were opened no matter what the weather was or if you had worked 14 days in a row, the doors must be opened. It seemed like patient’s where just a number, “get em in and out” for some that is still the case. It is for profit. I don’t think any healthcare addictions/mental health should be used for profit. The clinics were “built” and the staff had to deal with setting up everything else with little to no help from management. Each clinic is managed and has different rules for types of patients, procedures and policies. You can not just go into any OATC clinic and have the same experience. Everything is different to how you “watch” samples, process samples, administer medication, draw blood
 - plus...
Points positifs
Not much
Points négatifs
Mostly everything
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1,0
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I worked at OATC for a number of years. The only thing I enjoyed was the company of a couple of co-workers and the doctors.

The pay is ridiculously low for the job you are required to do.


The fact that they expect support staff to do patient intakes, ECG's and blood work on top their general duties (greeting/checking in patients, collecting urine samples, answering phones/ returning messages, faxing, emailing, facilitating tele-medicine appointments, cleaning and dealing with often difficult clientele, *just to name a few) is completely insane for the minuscule amount of money they pay their staff. No pay raises are ever given even with cost of living going up and OATC does not provide any bonus at the end of the year even after working for them for years.


The clinic is always short staffed. This makes it extremely stressful for staff that have to take on extra work on top of an already full workload. Also, never being able to take proper breaks and having to work through your lunch break is constant.


You might as well have no benefits as they provide a health spending account which reaches it's full amount of $700 at years end (only if your full-time) and that amount is supposed to goes towards everything prescriptions/dentist/optometrist etc. So with only $700.00 per year after buying prescription glasses and a few pharmacy prescriptions it leaves barely enough for anything else.


Overall a terrible company to work for and I suggest NOT working here!
Points positifs
None
Points négatifs
Low wage, short staffed, heavy workload
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1,0
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The management is non-existent no one cares. Under paid no life/family balance, disorganized, unprofessional, high turn over of staff. No one lasts for more than 1 month. I have seen staff resign after a week or even a day. Staff calls off 5 minutes before shifts. You arrive to work the office is closed it's not a place to work. You might as well go flip some burgers for the pay they offer. The pay doesn't match the work you are required to do. Runn while you have a chance don't do...!! I wish I could give zero stars but that was not an option. This company doesn't deserve the one star!
Points positifs
Absolutely none
Points négatifs
Pay, staff, managment, everything!
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4,0
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This is an amazing job if you care about people and want to make a positive impact. You do not work here to get rich, no, but you will never find a more gratifying and rewarding position! I disagree with the management. While Managers have areas and not just one location, mine was always in contact, reachable and very supportive. I loved my time and my team.
Points positifs
Great patients, rewarding
Points négatifs
Clinic only open part time
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1,0
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Big role, many duties to complete. VERY little pay for what you do. You could flip burgers at McDonald’s for the same pay. Felt very unappreciated at my time there. The patients were great for the most part. Training is horrific. Asked to do things that I am not qualified in. Just a very awful place to work. I’m unsure if these clinics are actually helping individuals overcome their addictions. It seems as though it’s just keeping them going. Avoid working here at all costs. Waste of time and energy.
Points positifs
Great clients.
Points négatifs
Minimum wage, a lot of duties to do, management and staff not the greatest.
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4,0
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I have been an employee for 6 years now. My clinic staff are like a little work family. We all work well together and can often communicate without speaking as we have all been together for so long.

I will admit that the company has a few flaws but it's certainly not as toxic as some reviews are making it sound.


OATC could certainly put in a better effort to make the wages more competitive.
Points positifs
Set schedules, day shifts, unionized.
Points négatifs
Mismanagement at times. Wage and no benefits.
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1,0
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If you value your license or professional reputation please do not apply for any position at the OATC. The toxic environment of the Peterborough OATC was so deeply entrenched that we lost 10 nurses in less than two years. Management formed close alliances with certain staff which created huge conflicts amongst other staff on the floor. Management offered no support to staff despite constant requests for interventions, even senior management were unwilling to address or offer support despite very serious ongoing issues and complaints. The errors that occurred on a daily basis compromised nurses professional license and this was cited as one significant reason so many nurses left, often after only a few months or even weeks
Recently this particular OATC seen four staff quit in the range of three weeks..... so If your scrolling through Indeed and come across a post for the OATC .... keep scrolling


This company has one agenda and one very clear objective... MONEY! .. if you think you are going to make the lives of those struggling with addiction better, think again...... Legal drug dealers that offer no support or counselling to the clients, just an assembly line compensating one addiction for another



..
Points positifs
Clients were awesome, too bad this company fails them daily
Points négatifs
No upward mobility, No management support, ridiculously poor pay
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2,2
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2,8
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