La note de bien-être au travail s'élève à 66 sur 100
3,6 étoile(s) sur 5.
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Avis des employés pour Customer Service Representative chez Old Navy

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Titre du poste
Customer Service Representative44 avis
Lieu
Canada44 avis

Notes par catégorie

3,5Équilibre vie privée/professionnelle

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44 avis correspondant à votre recherche.Voir les 14 010 avis

Decent place to work

Avis en vedette

L'avis le plus utile, sélectionné par Indeed
Not a bad place to work. The management was nice. The discount was good. I did early morning stock, and my schedule would constantly change. They also were allows texting me about coming in the day of for extra coverage.
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Worked here for like 2 days

Worked for 2 days as seasonal don't have much to say. Staff were friendly and it's a fun environment. Hope to return one day. Don't have much else to say.
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Friendly place to work.

Old Navy is a very friendly place to work. The managers are understanding and helpful and they will go out of their way to help you. I would highly recommend working for Old Navy. The only problem I have with working with Old Navy is the fact that they have these huge stores and so many employees but they don't have enough radios, they don't have a big enough lunch room for staff, everyone has to share lockers.

Points positifs

nice staff, good hours, good pay, good chances of moving up.

Points négatifs

small break room, not enough radios or lockers, way too many employees.
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mhm

This was my first job and truly disappointing. I had SOME good team members others not so much. MANAGERS were terrible all 5 of them. that is all I have to say about this place.

Points positifs

nothing

Points négatifs

everything
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Kind bosses and good team work

The management was pretty understanding of my school commitments. They were willing to work around school like. The employees were so great and very pleasant to work along side. They were always giving motivation on the excellent work the store was doing.

Points positifs

Paid 15 minute breaks, easy-going staff

Points négatifs

Long rush times
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Informations sur Old Navy

Sur la base de 286 réponses au sondage

Points forts

  • Environnement inclusif
  • Capacité à atteindre des objectifs personnels
  • Sentiment d'appréciation personnelle

Points à améliorer

  • Satisfaction globale

Fast pace work environment and fun to work in a team to complete the day to day tasks.

It was a great experience working at Old Navy. I had learned a lot while working at the store such as; how to work well under pressure, complete the given task within the limited time, deal with the angry customers with great verbal and non-verbal communication etc.. Every day you get the different tasks to work on if you working on the floor. Therefore, it is quite fun and great for the people especially who don't like repetitive tasks.

Points positifs

Increased the persuading, negotiating and influencing skills

Points négatifs

Less working hours
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Fun Workplace

All my co-workers were friendly and outgoing and the managers were amazing. It'd also be nice if I got more hours instead of once a week so I could make a little pocket money for myslef.
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Great place to work

great environment, really nice people. Learn a lot from working their, and get to meet very nice people. Also flexible hours and benefits. Loved working there.

Points positifs

Flexible hours

Points négatifs

Poor work distribution.
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It was okay.

For that time being.. it was okay. Management was great, but the team members weren't really professional. Clocked in, dressed the mannequins ,helped out customers, and when needed, I helped with cash.
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meeting a lot of customers

sorting clothes and selling to customers. learned to deal with all sorts of people (angry, happy,confused) The management was nice and the culture in the store was great. The hardest part of the job was being able to put yourself in a customer position and help them deal with a problem and asking them what kind of clothing they prefer and the most enjoyable part was making the customer happy

Points positifs

dealing with customers

Points négatifs

low pay and little hours
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Retail sales are stuggling and hours are being reduced

This is a great place to work, however recently, the traffic within the store has decreased significantly and hours are being cut.

Points positifs

Great team

Points négatifs

Not enough hours
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Fun and productive

A typical day at work would be stalking shelves with coworkers, keeping the back and font store tidy and greeting all customers. I learned a lot about teamwork, how it can be used to be more productive, I learned how to make displays and fold clothes, and how to deal with tempered customers. The management was great, and taught me everything I needed to know to do my job, and the co workers were kind to enough to help me succeed. The hardest part of the job was when the store was busy and everything was in a rush. You have to be fast paced to keep up and it can throw you off sometimes! The most enjoyable part of the job was being a member of a team. A staff of close friends in a small community all working together.

Points positifs

Great co workers, Good hours

Points négatifs

none
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very fun place

a typical day would be like get to work and start to unpack boxes and organized them as nice as possible and place them on the racks and clean up after
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productive, fun, happy, energetic

-fold a ton of cloth -talk to customers -help and direct customers -execute sales -restock shelves -play with kids -make good relationships with people

Points positifs

great experience

Points négatifs

short hours
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Great place to work with great people

Pros: Lots of start times available, flexible, great management, opportunities to change positons Cons: Get sent home if not enough hours
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Working with Customers

Get to work, and stay positive, big smile and demonstrate strong customer service. Help customers and seek for help when not sure what to do. Management was very amazing and supporting to the workers. Most enjoyable part of the job, was helping people as well as, when we had fashion show and taking pictures to post on the website

Points positifs

Benefits

Points négatifs

Less hours
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Productive company with excellent staff and atmosphere

Extremely enjoyable workplace, with amazing staff that are passionate about what they do. Friendly atmosphere. Worked with employees to create a schedule that offered a perfect balance between good hours and academic or leisure life.
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Working at Old Navy

A typical day at work would be getting the store ready for opening. Some of the first things that would have to be done was making sure the displays were up to date. Once done, we did a little cleaning up at each section of the store. After everything was done, we opened.
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Whimsical Workplace

A typical day at work is full of trending music, kids playing and long lines of shoppers in our store. My job is to make sure every customer is having the most pleasant experience possible, while also protecting our store from loss. I am an LP Associate, Sellebrity and Fitologist. This means I am specially trained to help customers not only find the right item, but spend extra time going over different fits and training them on care of their clothing items. My co-workers are friendly, funny and upbeat - together we keep the store full of laughter! Days when everyone is getting along and having fun, is the most enjoyable part of the job there. The lease enjoyable part is the customers who decide they don't like what our signs say and "can I talk to a manager?" is a sentence that makes us all cringe. But, since we're in business to make sure everyone leaves happy, we work together as a team to appease said customers and keep our store safe.
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Productive and enjoyable workplace with very kind and outgoing employees

My overall review of this workplace, Old Navy of Cambridge, ON, would have to be, this is the one place I felt most comfortable with my surroundings. Nobody judges you with negativity, you can be yourself without worries, and if you mess up, all you need to do is start fresh and nobody says a thing about it. I was never judged negatively, and was always given positive compliments on my hard work. I think that I helped them make customers proud to be shoppers there.

Points positifs

Kind employees

Points négatifs

Distance
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Fast Paced, fun environment

Managers are kind, fun, and understanding. Very busy around the holidays so it's fast paced. Constantly folding and ckeaning and rearranging.

Points positifs

Time and a half on holidays

Points négatifs

customers
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Note globale

D'après 14 010 avis

Notes par catégorie

3,5 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,1 étoile(s) sur 5 pour Salaire/avantages sociaux
3,1 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,2 étoile(s) sur 5 pour Direction
3,5 étoile(s) sur 5 pour Culture d'entreprise

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