I really enjoyed working here
CSR (Ancien employé) – Barrie, ON – 22 avril 2014
I really liked this job while I was there (I only left because I moved away). It's a tough job, but you gets lots of support and incentives. I learned early on if I took the advice being given and just did it, my stats almost always looked good and I earned the incentives.
The person that sat beside me always complained that we had to take call after call and that they got in trouble for putting their customer on hold and talking to the dude in front of them...uh, duh....taking call after call is the job...and don't leave your customer on hold to talk about what you are doing on the weekend, that's just bad customer service all the way around.
In the summer, they gave us a few BBQ's that included salads, fresh fruit, desserts, hamburgers, hot dogs and veggie burgers!! They have fun days like 'comfy pant day" or 'jersey day'. My lead hand bought us pizza one day too. For the Christmas party, we had an all-you-can-eat buffet and dj and dancing. You also get breaks and a lunch (which is more than I can say for my current job :( )
ability to earn incentives