Mobility Tech Support (Ancien employé) – Peterborough, ON – 5 septembre 2019
should be 0/5 Horrible experience. Upper management at this call center will drive you nuts. The HR department comes across as petty. The coworkers are the only decent part because they share the same frustration, but it comes from all angles at this place. Phone calls with customers should be the most stressful part, but trying to book time off or adjust your schedule surprisingly takes the lead.
They pay over minimum wage because they would have no employees if they didn't
Retention Specialist (Ancien employé) – Nanaimo, BC – 9 novembre 2019
Worked here for 5 months, on the postings and at hiring there was lots of promises of big paychecks and bonuses and career advancement. Not true at all. The wage is only good if you can meet their exceedingly high standards and then it was only a chance at a draw for a good prize half the time?? Granted I worked essentially in cancellations department for which you better not let anyone cancel anything.or you're in trouble. Actual trouble. I had 1 person cancel and I got written up. Not happy. Management also sucks and wont help you if you need it. Hours were long and most of the people complained constantly.