We are sorry that your experience at Nordia is not a positive one and we take your comment seriously. Working in customer service can be challenging at times and is not the right fit for everyone.
To be fair however, we feel that your review is not representative of Nordia's culture and values. We work hard to provide all our employees with an environment where they feel respected, supported and that their contributions are valued. All this with a clear goal deliver consistent, exceptional customer service, day after day.
Avis d'autres employés sur Nordia
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Loyalty Agent (Employé actuel) – Orillia, ON – 13 juillet 2019
Nordia is a Great place to work. Such a supportive and fun environment to be around. I am grateful to be a part of a great workplace. The best call center you could ever work at.
Customer Service Representative (Employé actuel) – Saint John, NB – 10 juillet 2019
The thing I find peculiar about this place is the way they try to emphasize the hierarchy of staff. For example, regular front line agents sign in to their email address with their employee ID, e.g, if your employee ID is 134 your work email address is 134 @ Nordia while the managers and none front line agents have it as their first and last name @ Nordia the moment they are promoted from front line agents. I find this little detail very strange about them, also only none front line agents have access to the Skype for business account of the company. Another thing is how the supervisors micro manage you, they literally breathe over your neck every time.