Avis d'employé sur Nordia

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Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Rigged competition / favoritism
Salesperson (Ancien employé) –  Orillia, ON30 avril 2019
Be careful working in the sales department.

All other departments are definitely a better option.

This department is not very profession and here is why:

1. The competition is rigged for employees that cut corners and rush their sales so customers activate services more.

2. The environment is toxic and everyone believes they run and own this company and walk around the site as if they do.

3. Female employees will intimidate male co workers into paying them cash on the side if they are top sales. Our site is bad for this.

Turn away or apply to other departments, the people are great there and compensation is way better.
Points positifs
Variety of departments
Points négatifs
Co Workers
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Réponse officielle de Nordia
14 mai 2019

We are sorry that your experience at Nordia is not a positive one and we take your comment seriously. Working in customer service can be challenging at times and is not the right fit for everyone.

To be fair however, we feel that your review is not representative of Nordia's culture and values. We work hard to provide all our employees with an environment where they feel respected, supported and that their contributions are valued. All this with a clear goal deliver consistent, exceptional customer service, day after day.

Avis d'autres employés sur Nordia

Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Great Staff
Loyalty Agent (Employé actuel) –  Orillia, ON13 juillet 2019
Nordia is a Great place to work. Such a supportive and fun environment to be around. I am grateful to be a part of a great workplace. The best call center you could ever work at.
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Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Staff hierarchy and micro management
Customer Service Representative (Employé actuel) –  Saint John, NB10 juillet 2019
The thing I find peculiar about this place is the way they try to emphasize the hierarchy of staff. For example, regular front line agents sign in to their email address with their employee ID, e.g, if your employee ID is 134 your work email address is 134 @ Nordia while the managers and none front line agents have it as their first and last name @ Nordia the moment they are promoted from front line agents. I find this little detail very strange about them, also only none front line agents have access to the Skype for business account of the company. Another thing is how the supervisors micro manage you, they literally breathe over your neck every time.
Points positifs
The co-workers
Points négatifs
Pay, leave policy, management etc.
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3,1Équilibre vie professionnelle / personnelle
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3,2Culture d'entreprise