Loyalty and Retention Specialist (Ancien employé) – Kitchener, ON – 14 avril 2019
I worked in the loyalty/retention department. The job was okay until they started adding more and more stuff you need to do. Now you have to taking escalation calls as well and sell home services. It was ridiculous for the pay and the terrible schedule you get if you’re new. You’d have to work pretty much every working and every shift usually would end at 10. Definitely not worth it to work there if you don’t like working really late and doing everything for minimal money.
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The bad outweighs the good
Client Care Representative (Ancien employé) – Kitchener, ON – 12 octobre 2019
The management team as well as the extensive training, benefits, and pay were awesome. They make you feel like a little work family and it’s really nice. You can tell they try to keep employee morale up and actually care about you. Unfortunately the actual job is just horrible. I’ve never been so stressed and anxious in my life to be honest. It’s just people yelling at you all day. And the hours aren’t great at all. You have to work all nights and weekends at first