Client Service Representative (Ancien employé) – Kitchener, ON – 8 janvier 2019
Accepting calls from customers. Get ready, they may be rude. Company monitors everything. you feel like a robot. Most of the departments have a sales component so dont start this job if you are not a salesperson. Get ready to work weekends and statutory holidays!
It’s always good to get feedback from an employee as it enables us to learn and grow as a company. We understand that customer service can be taxing at times and that schedules can be challenging, but that’s part of the job. We need to be there when the customer needs us. That said, we reward our employees with excellent compensation and benefits, career opportunities and a great work environment.
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Worst job I’ve ever put myself through
Level 1 Mobility Tech Support (Ancien employé) – Peterborough, ON – 16 octobre 2019
Comparable to a Canadian sweat shop Advertised as “flexible hours” but after 6 months still did not get 1 day off requested or schedule change . Have to fight to go to part time Clients are horrible and abusive You are truly just a number to this company
CSR - Customer Service Representative (Ancien employé) – Saint John, NB – 15 octobre 2019
I felt we were set up for failure which is a shame considering I loved it there. So many things had they been listened to would have made a world of difference for me and probably others. I would still be there if things had been better handled.