Above average compensation, poor advancement prospects.
Sales Associate (Ancien employé) – Saint John, NB – 4 juin 2019
Despite having an understanding staff and more than fair compensation, Nordia's policies regarding sick leave and vacation scheduling have deteriorated over the years. The primary advantage to working at Nordia is their bonus structure. When working in a lead role there is no additional incentive and it is extremely uncertain that the candidate will be advanced at all. Even after two years of lead time in some cases. This makes Nordia's culture overtly focused on bonus payouts rather than personal development. If you want to make money and gain experience in sales, this might be a good choice but beyond a couple years there's not much advantage to having tenure unless you feel like arguing about it.
Customer Service Representative (Employé actuel) – Saint John, NB – 10 juillet 2019
The thing I find peculiar about this place is the way they try to emphasize the hierarchy of staff. For example, regular front line agents sign in to their email address with their employee ID, e.g, if your employee ID is 134 your work email address is 134 @ Nordia while the managers and none front line agents have it as their first and last name @ Nordia the moment they are promoted from front line agents. I find this little detail very strange about them, also only none front line agents have access to the Skype for business account of the company. Another thing is how the supervisors micro manage you, they literally breathe over your neck every time.