Avis des employés pour Team Leader chez Nordia
Intitulé du poste
Team Leader6 avis
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L'avis le plus utile, sélectionné par Indeed
Very reactive not very big on a proper work life balance. Incentives are subjective as well. Everyone is not treated equally and focus is not always placed on the right things.
Réponse officielle de Nordia28 août 2018
We’re sorry to hear about your experience. To be clear, we care deeply about generating a positive culture and ensuring equal opportunity for all. If issues do pop up that can’t be resolved with your manager, you can always take it to the next level or even to senior management. It’s all part of our commitment to being recognized by our employees as a great place to work.
You only survive outside being unionized in Waterloo Nordia if you have a personal connection to upper management. I feel if you speak up for yourself, you become a target for dismissal. They do not support mental illness as Bell portrays. Other than upper management, the people i worked with were amazing. Agents and my fellow management team provided a much more positive experience. Bell liaisons were quite amazing as well.
My agents were amazing and supportive along with respectful, I loved being a manager and helping others strive.
Unless you have a personal relationship with upper management, you will not succeed.
Réponse officielle de Nordia8 mars 2021
Thank you for taking a moment to share your review with us. We're quite shocked and saddened by your comment as it is not a reflection of the values portrayed at Nordia. As you probably know, we have a very high recommendation and satisfaction rate among our employees (90%), and we're disappointed that you felt the way you did while working for us. However, we are always looking for ways to improve, and your feedback will help to do so. Thank you for being part of Nordia, and we wish you good luck with your future career plans.
The pay for being a team leader was great. The benefits were also great. The work environment was toxic. There was a lot dishonesty and cutthroat tactics amongst the team leaders.
Réponse officielle de Nordia27 mars 2020
We are disappointed and surprised to read your review, which does not portray the culture we embrace at Nordia. We invest a lot of energy in creating a positive, friendly and supportive work environment where our employees feel supported and appreciated. However, we do take note of your comment and we wish you good luck.
Nordia provides excellent compensation and benefits with advancement opportunities. It is a growing and evolving company which offers ongoing training, strong employee services and a great employee satisfaction rating.
I enjoyed working at Nordia the employees where great to work with. Daily job was coaching and motivating my team and attending meetings. Management was supportive work place culture was good. hardest part of the job was reaching company goals that weren't realistic. The most enjoyable part of the job was seeing the success in my team and success of individuals on the team.
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From a management perspective it is great if you want to work more then 40 hours a week to get your work load done and not get paid extra. Never given the proper information in a timely matter, if you are struggling you and and you tell any one in upper management why they state it is just an excuse. The HR department on site is too involved with everyone in management so you do not feel safe going to give an HR complaint. If you are a tenured agent on the phones you have 3 months to show improvement is you are not meeting target or you are out the door. The plus side is the pay and the people that you work with, it is the job itself and the company that needs to be fixed. It is very stressful and quite a few payroll mix ups.
Very friendly coworkers